ASA 5550 hangs on at " Booting System, please wait..." forever

[ashishnagpal1]

Hi -

I've a Cisco 5550 which hangs on powering up and stays at " Booting System, please wait..." forever and it has a flashing green Status LED.

The steps I've taken so far are:

1. Consoled with a different computer and tried to send the break signals (didn't work)

2. Open up the unit tried to remove the RAM's and reseated them again.

3. Taken out the CMOS battery on the board and replaced it with the new one (no luck still)

Can anyone please suggest the next step, or shall I assume that the unit is dead.

Thanks

Ashish

[Jennifer Halim]

Sounds like you will need to replace the ASA.

If it's a brand new ASA, then DOA replacement, otherwise, if it has been used, just RMA the unit.