ASA 9.1(7)

[onxasp]

Hi,

I tried to upgrade ASA5505 from 8.4(7) to 9.1(7) but didn't boot properly. The boot stopped at booting 9.1(7) ... and stayed there. It has 512MB memory.

Any suggestion?

Thanks

[Philip D'Ath]

Refer to this procedure for recovering an ASA 5505 with a broken boot process.

http://www.cisco.com/public/technotes/smbsa/en/us/remote/5500_image_rcvry.pdf

[johnd2310]

Hi,

Have you verified that the image is not corrupt? Boot the asa to the previous version and then verify the 9.1(7) image: verify flash:/asa917-k8.bin

If that does not help, then try another image besides 9.1(7) like 9.1(6)

thanks

John

[onxasp]

Hi,

I have verified and found no issue. I guess the next action is to open a support case.

Embedded Hash SHA-512: 214d16a1e3dd0a5debf289798bfbe9dccc045914ca844a7404806faa987509bba22e86a873241fc6ca3a03a56ea5851cebdf2804f67be34e189107e6906970b9
Computed Hash SHA-512: 214d16a1e3dd0a5debf289798bfbe9dccc045914ca844a7404806faa987509bba22e86a873241fc6ca3a03a56ea5851cebdf2804f67be34e189107e6906970b9
CCO Hash      SHA-512: a8dc29b43923723293b447953f58e61c4ef9d41257cc1ded4d2445f2425a99b463e67bfd3005235fc13d7234bd71b06e178fb98e4c9028762cc3403c0984dd2a
Signature Verified
Verified disk0:/asa917-k8.bin

Thanks.

onxasp

[Philip D'Ath]

Perhaps try going to an early 9.x release, so the jump in version is not so big, and then upgrade to the final version.

[Akshay Rastogi]

Hi Onxasp,

Try to download the latest interim image 9.1.6-11  from cisco.com as it is recently released and there are some issues seen with image 9.1.7

Regards,

Akshay Rastogi

[Michael Braun]

Hi,

we have upgraded about 300 5505s and 5 had that problem. The simple fix is to boot into rommon, use tftp to upload the 917 image again into memory. The ASA will boot. Once it did, you have to upload the 917 image again via ftp into flash, overwriting the broken 917 image. Then reboot and watch it work again. I had this happen to me before, it is not related to the 917 image, more like a flash fluke, that happens sporadically .

NOTE! - After the ASA loads from the rommon / tftp upload, do not reboot, first you must overwrite the corrupt image in flash. And forget the verify command, it will not detect that!

[Samer R. Saleem]

Hi,

 you need to check the hash key for the OS you have downloaded from cisco.com and see if it matches the one on the website

just in case you had a problem during the download process

otherwise, if you have the right image then try to upload it via tftp and tell the ASA to boot from the new version.

sorry i just realized that someone already posted to verify the image.

never mind.

Kind Regards,

HTH

Samer.