02-17-2016 09:41 PM - edited 03-12-2019 12:19 AM
Hi,
I tried to upgrade ASA5505 from 8.4(7) to 9.1(7) but didn't boot properly. The boot stopped at booting 9.1(7) ... and stayed there. It has 512MB memory.
Any suggestion?
Thanks
02-17-2016 10:07 PM
Refer to this procedure for recovering an ASA 5505 with a broken boot process.
http://www.cisco.com/public/technotes/smbsa/en/us/remote/5500_image_rcvry.pdf
02-17-2016 10:07 PM
Hi,
Have you verified that the image is not corrupt? Boot the asa to the previous version and then verify the 9.1(7) image: verify flash:/asa917-k8.bin
If that does not help, then try another image besides 9.1(7) like 9.1(6)
thanks
John
02-17-2016 10:21 PM
Hi,
I have verified and found no issue. I guess the next action is to open a support case.
Embedded Hash SHA-512: 214d16a1e3dd0a5debf289798bfbe9dccc045914ca844a7404806faa987509bba22e86a873241fc6ca3a03a56ea5851cebdf2804f67be34e189107e6906970b9
Computed Hash SHA-512: 214d16a1e3dd0a5debf289798bfbe9dccc045914ca844a7404806faa987509bba22e86a873241fc6ca3a03a56ea5851cebdf2804f67be34e189107e6906970b9
CCO Hash SHA-512: a8dc29b43923723293b447953f58e61c4ef9d41257cc1ded4d2445f2425a99b463e67bfd3005235fc13d7234bd71b06e178fb98e4c9028762cc3403c0984dd2a
Signature Verified
Verified disk0:/asa917-k8.bin
Thanks.
onxasp
02-17-2016 10:27 PM
Perhaps try going to an early 9.x release, so the jump in version is not so big, and then upgrade to the final version.
02-18-2016 06:37 AM
Hi Onxasp,
Try to download the latest interim image 9.1.6-11 from cisco.com as it is recently released and there are some issues seen with image 9.1.7
Regards,
Akshay Rastogi
02-20-2016 04:05 AM
Hi,
we have upgraded about 300 5505s and 5 had that problem. The simple fix is to boot into rommon, use tftp to upload the 917 image again into memory. The ASA will boot. Once it did, you have to upload the 917 image again via ftp into flash, overwriting the broken 917 image. Then reboot and watch it work again. I had this happen to me before, it is not related to the 917 image, more like a flash fluke, that happens sporadically .
NOTE! - After the ASA loads from the rommon / tftp upload, do not reboot, first you must overwrite the corrupt image in flash. And forget the verify command, it will not detect that!
02-21-2016 02:45 AM
Hi,
you need to check the hash key for the OS you have downloaded from cisco.com and see if it matches the one on the website
just in case you had a problem during the download process
otherwise, if you have the right image then try to upload it via tftp and tell the ASA to boot from the new version.
sorry i just realized that someone already posted to verify the image.
never mind.
Kind Regards,
HTH
Samer.
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