07-22-2020 07:16 AM
Hello,
We have 2 ASAs in active/standby mode. We are recently getting this error:
%ASA-1-103001: (Secondary) No response from other firewall (reason code = 4).
When I checked the asa uptime, I found that both ASAs are keep restarting. Both of their uptime are always belove one day.
I checked the physical part/electricity and everything seems to be working properly.
Has anyone ever had this kind of problem? I am listing ASA software version and model below.
Software Version 9.6(3)1
ASA5525
Solved! Go to Solution.
07-22-2020 07:37 AM
Do you have any Monitoring system in place to monitor this devices ? ( i have seen this bug some time back if the device live more than 200days).
other suggestions :
break the HA and check is the Device still reboot part of troubleshoot process.
if new version available worth upgrading also.
as per the message you have below conditions.
Message: %ASA-1-103001: (Primary) No response from other firewall (reason code = code).
Event 103001 is generated when the primary unit is unable to communicate with the secondary unit over the failover cable. The message contains a reason code, which varies depending on the reason for the failover. The list of reason codes and their descriptions are:
07-22-2020 07:37 AM
Do you have any Monitoring system in place to monitor this devices ? ( i have seen this bug some time back if the device live more than 200days).
other suggestions :
break the HA and check is the Device still reboot part of troubleshoot process.
if new version available worth upgrading also.
as per the message you have below conditions.
Message: %ASA-1-103001: (Primary) No response from other firewall (reason code = code).
Event 103001 is generated when the primary unit is unable to communicate with the secondary unit over the failover cable. The message contains a reason code, which varies depending on the reason for the failover. The list of reason codes and their descriptions are:
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