ASA ASDM access

[Stephen Sisson]

Hello everyone,

Need some help launching ASDM on Win7, Win8 computers, having problems with the Java not loading for each ASA we have.

We have IOS version 8.4/5 ASDM 711 on most and IOS version 9 ASDM 721 on others

When trying to access the ASDM logon page from either IE or Crome we get install ASDM launcher or run wizard, not seeing run the ASDM

What's required to make this work on Windows computers/servers?

Thank you 

[Karsten Iwen]

For IE, you need to enable the compatibility mode to run ASDM.

Other things that might help:

• Add the ASA IP to the site-list under "Security" in the Java-options
• Import the ASA certificate into Java if you use an untrusted certificate

[Stephen Sisson]

Can you tell me what version of java to download; Sun has so many different versions to download

Will there be one version of java we can use on all versions of ASDM, like version 711, 854, 922

Thank you

[Karsten Iwen]

Java really should be up to date because of the security-problems in older versions. There are some requirements for running ASDM:

http://www.cisco.com/c/en/us/td/docs/security/asdm/7_4/release/notes/rn74.html#83176

Still, I would use Java 8 and try to keep the ASDM also up-to-date. The ASDM can be upgraded without upgrading the base-OS of the ASA.

[Stephen Sisson]

Thank you so much