asa error message-715039-Unexpected cleanup of tunnel table entry during SA delete

[thomas.luxl]

hello,

on my asa I permanently get this alert, when ip-sec-sessions disconnect.

%ASA-1-715039: Group = xxx, Username = xxx, IP = xx.xx.xx.xx, Unexpected cleanup of tunnel table entry during SA delete

seems to be a bug --> description on cisco-homepage: An entry in the IKE tunnel table was never removed when the SA was freed. This indicates a defect in the state machine.

we are using 2 asa 5520 in active/standby. the alert always apears on the standby-unit. we are using software version 8.3.

any idea?

[Marcin Latosiewicz]

Thomas,

I could not find anything specific to ASA 8.3 in our database except for one particular case where those messages have been seen around a crash.

The crash bug:

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCti74419

Can you please open a TAC case so we can investigate this?

Marcin

[thomas.luxl]

hi marcin,

the problem is, that my useraccount is not allowed to open a tac case! :-(

[Marcin Latosiewicz]

Thomas,

Well then I can really promise much, but I'd say give upgrade a try 8.2.3.6 interim has become available.

Maybe with the fix for crash also a fix for this will be introduced.

Marcin