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ASA Firepower physical and connection issues

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I am struggling to get FirePower communicating within 5508-X active/standby pair.  From the documentation, I am showing I should have the "inside" interface as well as the management 1/1 both within the same internal network.  I have connected (inside) gigabit 1/2 & (management) 1/1 on the primary and (inside) gigabit 1/2 & (management) 1/1 on the secondary all within the same "vlan" on a internal l3 switch.  The SVI on that switch has the ip of 192.168.0.1/29.  Below is the IP's configured on the asa/firepower.

HA active/standby 5508-X w/FirePower
inside (192.168.0.2/29 standby 192.168.0.3/29)
SFR MGMT (primary - 192.168.0.4/29 | standby - 192.168.0.5/29)


===============[ System Information ]===============
Hostname : firepower
Domains : local.domain
DNS Servers : 8.8.8.8
Management port : 8305
IPv4 Default route
Gateway : 192.168.0.1

======================[ eth0 ]======================
State : Enabled
Channels : Management & Events
Mod :
MDI/MDIX : Auto/MDIX
MTU : 1500
MAC Address : 00:AB:CD:EF:AB:CD
----------------------[ IPv4 ]----------------------
Configuration : Manual
Address : 192.168.0.4
Netmask : 255.255.255.248
Broadcast : 192.168.0.7
----------------------[ IPv6 ]----------------------
Configuration : Disabled

===============[ Proxy Information ]================
State : Disabled
Authentication : Disabled

> show route
Kernel IP routing table
Destination Gateway Genmask Flags Metric Ref Use Iface
192.168.0.0 0.0.0.0 255.255.255.248 U 0 0 0 eth0
127.0.0.0 0.0.0.0 255.255.0.0 U 0 0 0 cplane
169.254.0.0 0.0.0.0 255.255.0.0 U 0 0 0 tun1
0.0.0.0 192.168.0.1 0.0.0.0 UG 0 0 0 eth0

 

I can ping no problem from my desk (which is off of the 192.168.0.x network) to all of the IP's 192.168.0.1, 2, 3, 4, 5 successfully.  But if I attempt to connect via ASDM, I get the message "cannot connect to the asa firepower module".  What am I missing?

2 Replies 2

Rahul Govindan
VIP Alumni
VIP Alumni

What does "show module sfr details" show on both ASA's? The ASDM picks up the SFR ip address from that command and then tries to connect to it. 

http://www.cisco.com/c/en/us/support/docs/security/adaptive-security-device-manager/200889-Using-ASDM-to-manage-a-FirePOWER-module.html#anc6

Also, can you check using Wireshark if your ASDM tries to communicate to SFR ip address during ASDM initialization?

No further changes were made from our side but a TAC case was entered with a subsequent WebEx session scheduled.  First try after getting WebEx setup succeeded with no explanation as to why the previous issues.

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