ASA5505: IO memory blocks requested from bigphys 32bit: 9672

Annibale Uberti Foppa · ‎04-07-2011

Hi to all, I have a problem after upgrading the ASA5505 unlimited to 8.4.1, the message shown after startup is:

IO memory blocks requested from bigphys 32bit: 9672

It has 512 Mb of ram and this is the view from sh ver:

Cisco Adaptive Security Appliance Software Version 8.4(1)

Device Manager Version 6.4(1)

Compiled on Mon 31-Jan-11 02:11 by builders

System image file is "disk0:/asa841-k8.bin"

Config file at boot was "startup-config"

ciscoasa up 30 mins 4 secs

Hardware: ASA5505, 512 MB RAM, CPU Geode 500 MHz

Internal ATA Compact Flash, 128MB

BIOS Flash M50FW016 @ 0xfff00000, 2048KB

Encryption hardware device : Cisco ASA-5505 on-board accelerator (revision 0x0)

Boot microcode : CN1000-MC-BOOT-2.00

SSL/IKE microcode : CNLite-MC-SSLm-PLUS-2.03

IPSec microcode : CNlite-MC-IPSECm-MAIN-2.06

Number of accelerators: 1

0: Int: Internal-Data0/0 : address is 1cdf.0ff6.0ee9, irq 11

1: Ext: Ethernet0/0 : address is 1cdf.0ff6.0ee1, irq 255

2: Ext: Ethernet0/1 : address is 1cdf.0ff6.0ee2, irq 255

3: Ext: Ethernet0/2 : address is 1cdf.0ff6.0ee3, irq 255

4: Ext: Ethernet0/3 : address is 1cdf.0ff6.0ee4, irq 255

5: Ext: Ethernet0/4 : address is 1cdf.0ff6.0ee5, irq 255

6: Ext: Ethernet0/5 : address is 1cdf.0ff6.0ee6, irq 255

7: Ext: Ethernet0/6 : address is 1cdf.0ff6.0ee7, irq 255

8: Ext: Ethernet0/7 : address is 1cdf.0ff6.0ee8, irq 255

9: Int: Internal-Data0/1 : address is 0000.0003.0002, irq 255

10: Int: Not used : irq 255

11: Int: Not used : irq 255

Licensed features for this platform:

Maximum Physical Interfaces : 8 perpetual

VLANs : 3 DMZ Restricted

Dual ISPs : Disabled perpetual

VLAN Trunk Ports : 0 perpetual

Inside Hosts : Unlimited perpetual

Failover : Disabled perpetual

VPN-DES : Enabled perpetual

VPN-3DES-AES : Enabled perpetual

AnyConnect Premium Peers : 2 perpetual

AnyConnect Essentials : Disabled perpetual

Other VPN Peers : 10 perpetual

Total VPN Peers : 25 perpetual

Shared License : Disabled perpetual

AnyConnect for Mobile : Disabled perpetual

AnyConnect for Cisco VPN Phone : Disabled perpetual

Advanced Endpoint Assessment : Disabled perpetual

UC Phone Proxy Sessions : 2 perpetual

Total UC Proxy Sessions : 2 perpetual

Botnet Traffic Filter : Disabled perpetual

Intercompany Media Engine : Disabled perpetual

This platform has a Base license.

Serial Number: xxxxxxxxxxx

Thanks, Hubert7

padatta · ‎04-07-2011

Hi,

Does the ASA keep reloading? If so, you can try pushing the image asa841-k8.bin again via rommon. To go to rommon, press the esc key while rebooting ASA.

rommon #0>

rommon #0> interface Ethernet0/0

Ethernet0/0

Link is UP

MAC Address: 000f.f775.585d

 

rommon #1> ADDRESS 10.1.1.1
rommon #2> SERVER 10.1.1.2
rommon #3> GATEWAY 10.1.1.3          ; required if tftp server is in different subnet
rommon #4> file asa841-k8.bin
rommon #5> tftp
ROMMON Variable Settings:
ADDRESS=10.1.1.1
SERVER=10.1.1.2
GATEWAY=10.1.1.3
PORT=Ethernet0/0
VLAN=untagged
IMAGE=auto/tftpboot/user/ asa841-k8.bin
CONFIG=
LINKTIMEOUT=20
PKTTIMEOUT=2
RETRY=20

tftp auto/tftpboot/user/ asa841-k8.bin@10.10.20.123 via Ethernet0/0

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 

After successful tftp transfer, the ASA should boot up fine. After it boots up, make sure the image is 
present in flash.

show flash

If not, do a 'copy tftp flash' again and set 'boot system disk0:/asa841-k8.bin' followed by 'write mem' 
after the transfer is complete.

Here is a reference. 

http://www.cisco.com/en/US/partner/docs/security/asa/asa84/configuration/guide/admin_trouble.html#wp1161825

Paps

Annibale Uberti Foppa · ‎04-07-2011

Hi, I reloaded the ASA and made all that you wrote in the instructions but the problem persists...

The ASA works correcty but it views the error in every reload: IO memory blocks requested from bigphys 32bit: 9672

Thanks

padatta · ‎04-07-2011

In that case, i'd like to suggest opening a TAC case and having the device replaced.

Paps

Annibale Uberti Foppa · ‎04-07-2011

Waiting to open a TAC, I've done a downgrade to 8.3.1 and

asdm 6.3.1, tha ASA5505 works correctly and

the error message disappears. Thank you for the support

Jay Johnston · ‎04-07-2011

It is completely normal for version 8.4(1) to print this message upon bootup:

Loading disk0:/asa841-k8.bin... Booting...
Platform ASA5505

Loading...
IO memory blocks requested from bigphys 32bit: 9672

The message does not indicate a problem of any kind, and can be ignored. The reason you only see this message come up in version 8.4 and not in 8.3 is because 8.4 introduced 64 bit support for the platforms that support more than 4 GB of memory (such as the ASA5580 and ASA5585). The changes around this area resulted in the message you see at bootup.

Annibale Uberti Foppa · ‎04-07-2011

Thank you!!!

duyvunguyen · ‎03-19-2014

Hi Jay,

Do we have any solution to upgrade ASA5505 to 8.4(1)? I am trying to upgrade this firmware to my company's ASA and get the same error.

rgds

phaneathcisco · ‎10-20-2016

Hello Padatta,

My ASA 5505 is cannot boot IOS image as below message:

-----------------------------------------------------------------------------

Launching BootLoader...
Default configuration file contains 1 entry.

Searching / for images to boot.

No images in /
Error 15: File not found

unable to boot an image

Default configuration file contains 1 entry.

Searching / for images to boot.

No images in /
Error 15: File not found

unable to boot an image

Failsafe booting engaged.
Default configuration file contains 1 entry.

Searching / for images to boot.

No images in /
Error 15: File not found

unable to boot an image

--------------------------------------------------------

And I have try as you commend above:

rommon #0> PORT=ETHERNET0/0
rommon #1> ADDRESS=10.1.1.200
rommon #2> SERVER=10.1.1.100
rommon #3> GATEWAY=10.1.1.100
rommon #4> IMAGE=asa917-11-k8.bin
rommon #5> tftp

But it's still reload again and again as message below:

--------------------------------------------------------

Launching TFTP Image...

Cisco Security Appliance admin loader (3.0) #0: Fri Sep 16 07:43:52 PDT 2016
Platform ASA5505

Loading...
IO memory blocks requested from bigphys 32bit: 10004
Processor memory 331350016, Reserved memory: 68157440

---------------------------------------------------------

Do you have any suggestion with this?

Thanks!

Regards,

Phaneath

rabie · ‎06-23-2022

Loading...
IO memory blocks requested from bigphys 32bit: 13008

Booting system, please wait...

CISCO SYSTEMS
Embedded BIOS Version 1.0(11)2 01/25/06 13:21:26.17

Low Memory: 631 KB
High Memory: 512 MB
PCI Device Table.
Bus Dev Func VendID DevID Class Irq
00 00 00 8086 2578 Host Bridge
00 01 00 8086 2579 PCI-to-PCI Bridge
00 03 00 8086 257B PCI-to-PCI Bridge
00 1C 00 8086 25AE PCI-to-PCI Bridge
00 1D 00 8086 25A9 Serial Bus 11
00 1D 01 8086 25AA Serial Bus 10
00 1D 04 8086 25AB System
00 1D 05 8086 25AC IRQ Controller
00 1D 07 8086 25AD Serial Bus 9
00 1E 00 8086 244E PCI-to-PCI Bridge
00 1F 00 8086 25A1 ISA Bridge
00 1F 02 8086 25A3 IDE Controller 11
00 1F 03 8086 25A4 Serial Bus 5
00 1F 05 8086 25A6 Audio 5
02 01 00 8086 1075 Ethernet 11
03 01 00 177D 0003 Encrypt/Decrypt 9
03 02 00 8086 1079 Ethernet 9
03 02 01 8086 1079 Ethernet 9
03 03 00 8086 1079 Ethernet 137
03 03 01 8086 1079 Ethernet 9
04 02 00 8086 1209 Ethernet 11
04 03 00 8086 1209 Ethernet 5

Evaluating BIOS Options ...
Launch BIOS Extension to setup ROMMON

Cisco Systems ROMMON Version (1.0(11)2) #0: Thu Jan 26 10:43:08 PST 2006

Platform ASA5510

Use BREAK or ESC to interrupt boot.
Use SPACE to begin boot immediately.

Launching BootLoader...
Default configuration file contains 1 entry.

Searching / for images to boot.

Loading /asa861-k8.bin...