03-21-2011 10:45 AM - edited 03-11-2019 01:10 PM
I have an ASA5510 that was working in a HA config that is now constantly rebooting itself. Here is a copy of the dump of traceback messages:
Booting system, please wait...
CISCO SYSTEMS
Embedded BIOS Version 1.0(11)5 08/28/08 15:11:51.82
Low Memory: 631 KB
High Memory: 256 MB
PCI Device Table.
Bus Dev Func VendID DevID Class Irq
00 00 00 8086 2578 Host Bridge
00 01 00 8086 2579 PCI-to-PCI Bridge
00 03 00 8086 257B PCI-to-PCI Bridge
00 1C 00 8086 25AE PCI-to-PCI Bridge
00 1D 00 8086 25A9 Serial Bus 11
00 1D 01 8086 25AA Serial Bus 10
00 1D 04 8086 25AB System
00 1D 05 8086 25AC IRQ Controller
00 1D 07 8086 25AD Serial Bus 9
00 1E 00 8086 244E PCI-to-PCI Bridge
00 1F 00 8086 25A1 ISA Bridge
00 1F 02 8086 25A3 IDE Controller 11
00 1F 03 8086 25A4 Serial Bus 5
00 1F 05 8086 25A6 Audio 5
02 01 00 8086 1075 Ethernet 11
03 01 00 177D 0003 Encrypt/Decrypt 9
03 02 00 8086 1079 Ethernet 9
03 02 01 8086 1079 Ethernet 9
03 03 00 8086 1079 Ethernet 9
03 03 01 8086 1079 Ethernet 9
04 02 00 8086 1209 Ethernet 11
04 03 00 8086 1209 Ethernet 5
Evaluating BIOS Options ...
Launch BIOS Extension to setup ROMMON
Cisco Systems ROMMON Version (1.0(11)5) #0: Thu Aug 28 15:23:50 PDT 2008
Platform ASA5510
Use BREAK or ESC to interrupt boot.
Use SPACE to begin boot immediately.
Launching BootLoader...
Default configuration file contains 1 entry.
Searching / for images to boot.
Loading /asa708-k8.bin... Booting...
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256MB RAM
Total SSMs found: 0
Total NICs found: 7
mcwa i82557 Ethernet at irq 11 MAC: 0023.3353.9dfe
mcwa i82557 Ethernet at irq 5 MAC: 0000.0001.0001
i82546GB rev03 Ethernet @ irq09 dev 3 index 00 MAC: 0023.3353.9dfa
i82546GB rev03 Ethernet @ irq09 dev 3 index 01 MAC: 0023.3353.9dfb
i82546GB rev03 Ethernet @ irq09 dev 2 index 02 MAC: 0023.3353.9dfc
i82546GB rev03 Ethernet @ irq09 dev 2 index 03 MAC: 0023.3353.9dfd
i82547GI rev00 Gigabit Ethernet @ irq11 dev 1 index 05 MAC: 0000.0001.0002
Licensed features for this platform:
Maximum Physical Interfaces : Unlimited
Maximum VLANs : 25
Inside Hosts : Unlimited
Failover : Active/Standby
VPN-DES : Enabled
VPN-3DES-AES : Enabled
Security Contexts : 0
GTP/GPRS : Disabled
VPN Peers : 150
This platform has an ASA 5510 Security Plus license.
Thread Name: snp_startup_thread (Old pc 0x006538a7 ebp 0x01944814)
vector 0x0000000e (page fault)
edi 0x019447e0
esi 0x00cbb0a0
ebp 0x01944764
esp 0x0194472c
ebx 0x0271fdc0
edx 0x00000010
ecx 0x00000003
eax 0x00000090
error code 0x00000000
eip 0x00103397
cs 0x00000008
eflags 0x01944764
CR2 0x00000098
Cisco Adaptive Security Appliance Software Version 7.0(8)
Compiled on Sat 31-May-08 23:48 by builders
Crashinfo collected on 16:20:37.710 UTC Mon Mar 21 2011
Traceback:
0: 0010ce16
1: 0010f811
2: 00110431
3: 009895fd
4: 0010174e
5: 00102409
6: 0067a89f
7: 0064547d
8: 00663b36
9: 00113745
Stack dump: base:0x019408d0 size:16384, active:548
entries above '==': return PC preceded by input parameters
entries below '==': local variables followed by saved regs
'==Fn': stack frame n, contains next stack frame
'*': stack pointer at crash
For example:
0xeeeeef00: 0x005d0707 : arg3
0xeeeeeefc: 0x00000159 : arg2
0xeeeeeef8: 0x005d0722 : arg1
0xeeeeeef4: 0x005d1754 : return PC
0xeeeeeef0: 0xeeeeef20 ==F2: stack frame F2
0xeeeeeeec: 0x00def9e0 : local variable
0xeeeeeee8: 0x0187df9e : local variable or saved reg
0xeeeeeee4: 0x01191548 : local variable or saved reg
0xeeeeeee0: 0x014dde20 : local variable or saved reg
0x019448cc: 0x00000000
0x019448c8: 0x00663b10
0x019448c4-0x019448c0: 0x00000000 ==F8
0x019448bc-0x019448a0: 0x12345678
0x0194489c: 0x00000000
0x01944898: 0x00113745
0x01944894: 0x019448c0 ==F7
0x01944890-0x0194488c: 0x12345678
0x01944888: 0x00663b36
0x01944884: 0x01944894 ==F6
0x01944880: 0x00000013
0x0194487c: 0x0000000a
0x01944878: 0x00663b22
0x01944874: 0x01944894
0x01944870: 0x0000001d
0x0194486c: 0x00000000
0x01944868: 0x0064547d
0x01944864: 0x01944884 ==F5
0x01944860-0x0194485c: 0x00000001
0x01944858: 0x0067a88c
0x01944854: 0x01944864
0x01944850: 0x00001388
0x0194484c: 0x00000940
0x01944848: 0x0067a89f
0x01944844: 0x01944864 ==F4
0x01944840: 0x00000216
0x0194483c: 0x00cbb0a0
0x01944838-0x01944834: 0x00000000
0x01944830: 0x006591cc
0x0194482c: 0x0001fbd0
0x01944828-0x01944820: 0x00000000
0x0194481c: 0x0001fbd0
0x01944818: 0x00000216
0x01944814: 0x00b4aa20
0x01944810: 0x00000000
0x0194480c: 0x02294aa0
0x01944808: 0x001023f5
0x01944804: 0x00001388
0x01944800: 0x02294aa0
0x019447fc: 0x00000020
0x019447f8: 0x00000940
0x019447f4: 0x00001388
0x019447f0: 0x00cbb0a0
0x019447ec: 0x02294aa0
0x019447e8: 0x00102409
0x019447e4: 0x01944844 ==F3
0x019447e0: 0x0271fdc0
0x019447dc: 0x02294ac0
0x019447d8: 0x00000003
0x019447d4: 0x01944804
0x019447d0: 0x00000045
0x019447cc: 0x00000000
0x019447c8: 0x007c63fb
0x019447c4: 0x00001388
0x019447c0: 0x00b4aa00
0x019447bc: 0x02294aa0
0x019447b8: 0x000000f0
0x019447b4: 0x0271fea8
0x019447b0: 0x0271fdc0
0x019447ac: 0x019447e0
0x019447a8: 0x0010174e
0x019447a4: 0x019447e4 ==F2
0x019447a0: 0x00000000
0x0194479c: 0x00000001
0x01944798: 0x00988e1a
0x01944794: 0x00000020
0x01944790: 0x00000bac
0x0194478c: 0x0271fdc0
0x01944788: 0x00c8554c
0x01944784: 0x00000020
0x01944780: 0x00000bac
0x0194477c: 0x0271fdc0
0x01944778: 0x00f2f660
0x01944774-0x01944770: 0x00000000
0x0194476c: 0x019447e0
0x01944768: 0x009895fd
0x01944764: 0x019447a4 ==F1
0x01944760: 0x024b0000
0x0194475c: 0x00000000
0x01944758: 0x00988e96
0x01944754: 0x00001388
0x01944750: 0x00f2f660
0x0194474c: 0x00b4aa47
0x01944748: 0x00988e1a
0x01944744: 0x00000000
0x01944740-0x0194473c: 0x0271fdc0
0x01944738: 0x00010002
0x01944734: 0x00000008
0x01944730: 0x00103397
0x0194472c: 0x00000000 *
0x01944728: 0x00000090
0x01944724: 0x00000003
0x01944720: 0x00000010
0x0194471c: 0x0271fdc0
0x01944718: 0x0194472c
0x01944714: 0x01944764
0x01944710: 0x00cbb0a0
0x0194470c: 0x019447e0
0x01944708: 0x0000000e
0x01944704: 0x00110431
0x01944700: 0x01944764
0x019446fc: 0x00000008
0x019446f8: 0x00103397
0x019446f4: 0x00000000
0x019446f0: 0x00000090
0x019446ec: 0x00000003
0x019446e8: 0x00000010
0x019446e4: 0x0271fdc0
0x019446e0: 0x0194472c
0x019446dc: 0x01944764
0x019446d8: 0x00cbb0a0
0x019446d4: 0x019447e0
0x019446d0: 0x0000000e
0x019446cc: 0x00000001
0x019446c8: 0x00c825e7
0x019446c4: 0x01944704
0x019446c0: 0x019447e0
0x019446bc: 0x00cbb0a0
0x019446b8: 0x0271fdc0
0x019446b4: 0x01944814
0x019446b0: 0x006538a7
0x019446ac: 0x00663ae0
Begin to dump crashinfo to flash....
-----------------------------------------------
Traceback output aborted.
Flushing first exception frame:
vector 0x0000000e (page fault)
edi 0x019447e0
esi 0x00cbb0a0
ebp 0x01944764
esp 0x0194472c
ebx 0x0271fdc0
edx 0x00000010
ecx 0x00000003
eax 0x00000090
error code 0x00000000
eip 0x00103397
cs 0x00000008
eflags 0x00010002
CR2 0x00000098
Nested traceback attempted via interrupt, from:
vector 0x0000000e (page fault)
edi 0x01944250
esi 0x00000000
ebp 0x01944120
esp 0x01944108
ebx 0x01944200
edx 0x000013de
ecx 0x00115ef6
eax 0x00000000
error code 0x00000000
eip 0x001b5bbf
cs 0x00000008
eflags 0x00010216
CR2 0x00000000
Cisco Adaptive Security Appliance Software Version 7.0(8)
Compiled on Sat 31-May-08 23:48 by builders
Crashinfo collected on 16:20:39.080 UTC Mon Mar 21 2011
Traceback:
0: 0010ce16
1: 0010e65a
2: 0010e6a5
3: 0010f71d
4: 00110431
5: 00887f9b
6: 008883bd
7: 008189a0
8: 0010f36c
9: 0010f86c
10: 00110431
11: 009895fd
12: 0010174e
13: 00102409
14: 0067a89f
15: 0064547d
16: 00663b36
17: 00113745
-----------------------------------------------
Does anyone know how to fix this issue? Is this a hardware or software issue?
Thank you for your help.
Randy
03-21-2011 10:51 AM
if you can make it enter monitor mode you can try to reimage the device. If you can do that it might solve your problem.
If you want to find the cause of the issue I suggest you to open a TAC case so that they can decode the crash file.
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