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ASAv TAC case

christianstp1
Level 1
Level 1

How do you open a TAC case for an ASAv? The serial number is tied to the ISO you download but Cisco does not know of this serial number. Its licensed through smart license virtual account. But how does Cisco know its under support? and what do I put in for the serial number on a TAC case? 

 

Thanks.

1 Reply 1

balaji.bandi
Hall of Fame
Hall of Fame

show version | grep Serial

 

You can find the serial number as mentioned as below guide :

 

https://www.cisco.com/c/en/us/td/docs/security/asa/asa93/asav/quick-start/asav-quick/asav-config.html

 

BB

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