ASDM not working on ASA-5505

Screwball011 · ‎07-20-2015

Hello,

I just got a new ASA 5505 and configured it with IOS/ASDM. Everything seems fine but it won't let me open the ASDM in a webpage. When trying to connect, I get a timeout error. My other firewalls are OK. This one is missing files in the flash that the other ASAs have. Can anyone tell me how to get the ASDM working on this or should I send it back to Cisco?

This is what is in the run-config of the ASA that is not accessible via webpage:

ciscoasa# sh fla
--#-- --length-- -----date/time------ path
    2 4096        Jul 20 2015 12:22:28 log
   92 4181246     Apr 18 2015 20:25:54 securedesktop-asa-3.2.1.103-k9.pkg
   93 398305      Apr 18 2015 20:26:06 sslclient-win-1.1.0.154.pkg
    5 4096        Apr 18 2015 20:29:48 crypto_archive
   95 25214976    Jul 20 2015 12:11:50 asa844-k8.bin
   96 26353488    Jul 20 2015 12:16:58 asdm-742.bin
   82 0           Jul 20 2015 12:22:56 nat_ident_migrate
   83 2108        Jul 20 2015 13:15:22 7_2_4_0_startup_cfg.sav
   10 4096        Jul 20 2015 12:23:02 coredumpinfo
   11 59          Jul 20 2015 12:23:02 coredumpinfo/coredump.cfg
   97 1300        Jul 20 2015 12:23:02 upgrade_startup_errors_201507201223.log
   98 1300        Jul 20 2015 12:30:04 upgrade_startup_errors_201507201230.log
   99 1300        Jul 20 2015 13:06:00 upgrade_startup_errors_201507201306.log
102 1300        Jul 20 2015 13:15:26 upgrade_startup_errors_201507201315.log

127111168 bytes total (70569984 bytes free)
ciscoasa#

Vibhor Amrodia · ‎07-20-2015

Hi,

I think you do have the ASDM bin file in the flash.

Can you get the outputs of these commands:-

show run all ssl

show run asdm

show run http

Thanks and Regards,

Vibhor Amrodia