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Rising star

Re: ASDM "this app can't run on your PC" - Windows 10

Hi Jorge,
If ASDM logon prompt appears then it's not an issue with the shortcut as this post is about - it's more likely an issue with your version of Java on the work laptop or you need to reinstall the ASDM launcher as it's pointing to the wrong Java version (or something like that).
I would start with updating Java on your work laptop, then reinstall ASDM launcher, check the shortcut path and see if things work then.
-Scott
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Beginner

Re: ASDM "this app can't run on your PC" - Windows 10

Had the same issue followed the work around and I'm able to access ASDM from my Laptop. Thank you.

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Beginner

Re: ASDM "this app can't run on your PC" - Windows 10

Thanks. It works well for me.

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Beginner

Re: ASDM "this app can't run on your PC" - Windows 10

Thank You ! Very Helpful

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Beginner

Re: ASDM "this app can't run on your PC" - Windows 10

I’m happy the post helped you out
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Beginner

Re: ASDM "this app can't run on your PC" - Windows 10

Hello ,

 

the solution works for me as well.

 

Thanks for the tips.

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Beginner

Re: ASDM "this app can't run on your PC" - Windows 10

I’m glad it helped
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Beginner

Re: ASDM "this app can't run on your PC" - Windows 10

Thank you for the solution to the issue.

 

I wonder why Cisco have not update their installer despite issue being known for more than a year now.

Thank you.

 

Regards,

Daniel

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Beginner

Re: ASDM "this app can't run on your PC" - Windows 10

Thank you for saving the day!! 

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Re: ASDM "this app can't run on your PC" - Windows 10

very helpful, solved my problem

 

Thank you.

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Re: ASDM "this app can't run on your PC" - Windows 10

Great Solution Scott, Thank you very much for your help and time

 

Now my ASDM is working without issues

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Beginner

Re: ASDM "this app can't run on your PC" - Windows 10

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Cisco Employee

Re: ASDM "this app can't run on your PC" - Windows 10

Hi Guys!

 

I had a client with the same issue ; "This app can't run on your PC " When he tried to install the launcher of the ASDM.

 

Quick solution ;

 

Check in what folder is the file save and try to move ( uninstall and install again ) to the users folders with quick access. It seems windows save this file in a deep folder and when they try open they system cant found.

 

Hope this will help you.

 

Oscar Alvarez

Cisco TAC engineer

 

 

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Beginner

Re: ASDM "this app can't run on your PC" - Windows 10

I can confirm this is still a problem (Credit to Tod)

 

Windows 10: Cisco ASDM ‘This app can’t run on your PC’

 

 

Regards,

 

Pete

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Beginner

Re: ASDM "this app can't run on your PC" - Windows 10

Had to change the first part of the target to C:\windows\System32\

Works now.