06-05-2015 04:33 AM - edited 03-11-2019 11:03 PM
Cisco asa5512 with:
Cisco Adaptive Security Appliance Software Version 9.4(1)
Device Manager Version 7.4(2)
We can access the gui but the asdm process on the Mac spikes and the application hangs.
i have attached screenshots of the steps before the gui hangs.
We have followed everything mention in the release notes.
http://www.cisco.com/c/en/us/td/docs/security/asdm/7_4/release/notes/rn74.html
We are using JDK 8u45 but tried downgrading to apple jdk 1.6, jdk8u25, jdk7u45, jdk7u55 and so on.
This bug seems related:CSCut57751
If somebody has an idea of whats causing this please let me know.
06-05-2015 07:57 PM
Hi,
This is the Defect:- CSCut04399
https://tools.cisco.com/bugsearch/bug/CSCut04399/?reffering_site=dumpcr
Are you using CSD on the ASA device ?
Thanks and Regards,
Vibhor Amrodia
06-08-2015 03:38 AM
Thank you for the update. We are not using CSD. Is there any asdm recommendation that work well
with MacOs that you know of?
Kind regards
Peter Andersson
06-08-2015 07:11 AM
Hi,
I think try to downgrade the ASDM to 7.4.1 and see if that improves the issue.
Thanks and Regards,
Vibhor Amrodia
06-09-2015 07:16 AM
Hi again,
we had csd installed on the asa but not enabled. When i uninstalled csd i got a alarm that the memory is almost full.
i can see that snmp process is using a lot of memory. Have you seen anything similar?
Output
Show proc mem:
Allocs Allocated (bytes) Frees (bytes) Freed Process
61376447 14143184917 59821016 14108734593 snmp
3315384 2073422195 4755034 2931761132 DATAPATH-0-1465
20883 1828887209 20144 1783943625 rtcli async executor process
17139843 1671708197 17167240 1833572185 IKEv2 Daemon
4893866 1103965971 3754109 956469734 IKE Daemon
141603 653032860 117521 46251817 Unicorn Proxy Thread
972175 437419718 1289174 428812790 IPsec message handler
980341 259030548 196068 9411264 DHCPRA Monitor
191821 188751864 0 0 IKEv2 DPD Client Process
73202 144632285 69288 48185124 Init Thread
1271144 91503300 0 0 IKE Receiver
580722 72185184 12866 4496506 CP Processing
336354 68485534 336315 63676116 CMGR Server Process
46991 48513233 47433 49440799 aaa
1189885 38075896 2293719 147025621 CP Crypto Result Processing
58703 22628467 3 2152 CTM message handler
255969 20908622 255141 16082403 ldap_client_thread
120036 17408056 439314 19085346 dhcp_daemon
328751 16722416 2509 281008 CP Midpath Processing
70419 14688786 118548 16614381 emweb/https
395702 12662464 1 32 udp_thread
1 12582976 0 0 PIX Garbage Collector
11818 10071424 8708 9255360 CTM Daemon
19513 4742340 14403 7915156 aaa_shim_thread
18627 4172448 58176 22752480 IKE Common thread
6 3478751 0 0 uauth
33768 2784832 32791 2414832 tmatch compile thread
112092 2092384 0 0 pm_timer_thread
39 1950969 11 33266 UserFromCert Thread
4990 1940580 0 0 IP RIB Update
31695 1751911 31041 1728917 Crypto CA
12892 1089083 12626 1073729 Self-Sign Cert Thread
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide