cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

9097
Views
94
Helpful
38
Replies
Highlighted
Cisco Employee

Hi Suman,

Hi Suman,

Recommendations are made post complete assessment of network.  You can consult with your Cisco accounts representative for this.

I cannot make suggestion or recommendations on a particular code here, however you can go to the latest image, it will have most number of bug fixes or check the release notes available, it will show you the caveats resolved (so you can assess if those are applicable to your network).

Regards,

Puneesh

Please rate helpful posts

Highlighted
Beginner

Hi Puneet,

Hi Puneet,

we are facing a very strange issue, we have cisco asa 5525 9.5.2, from couple of days we are seeing the access rules are getting deleted automatically, do you have any idea why this is happening ?

Highlighted
Cisco Employee

Hi Suman,

Hi Suman,

Please share the following info:

show ver

show memory

show access-list | in elements

show blocks

fsck flash:

Regards,

Aditya

Please rate helpful posts and mark correct answers.

Highlighted
Beginner

please find the same in

please find the same in attachment

Highlighted
Cisco Employee

Hi Suman,

Hi Suman,

It seems the flash of the device is facing issues.

This seems to be matching a known defect :

https://tools.cisco.com/bugsearch/bug/CSCuw95262/?reffering_site=dumpcr

This bug has not been fixed and the only workaround is to reload the ASA.

Regards,

Aditya

Please rate helpful posts and mark correct answers.

Highlighted
Beginner
Beginner

Re: Ask the Expert: Troubleshooting Crashes in the Adaptive Security Appliances (ASA)

Hello

 

We have 2 ASA(5585-X) in Cluster mode running asa962-7-smp-k8.bin. suddenly Master unit has failovered in 31 August 2017 and all session have killed Subsequently. After that in 1 september 2017 Standby unit suddenly has failovered and master unit has activated.
We are interested in why Active unit reloaded , is there any relation it could break the HA? I have attached crashinfo file.

Also is there any solution to analyze the crashinfo of ASA for ordinary cases ?


Thank you.

Highlighted
Beginner

Re: Ask the Expert: Troubleshooting Crashes in the Adaptive Security Appliances (ASA)

hi sir

 

sir i am experiencing a reboot  of ASA firewall 5512-X  after  3 to 4 days

 

when i issue show crashinfo module 0 command

 

it gives me dump errors and threads

 

pls can u tell me how to troubleshoot that so that asa firewall is not rebooted

Highlighted
Beginner

Re: Ask the Expert: Troubleshooting Crashes in the Adaptive Security Appliances (ASA)

mY ASA  5512-x version is 9.1(2)

Highlighted
Beginner

Re: Ask the Expert: Troubleshooting Crashes in the Adaptive Security Appliances (ASA)

sir my thread is attached 

 

thank u 

 

i am reachable at lotfi_abbas@hotmail.com

 

thank u sir