cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1176
Views
0
Helpful
3
Replies

Auto backup cisco ASA config by Call-home service

ngo duyen
Level 1
Level 1

I want to automatic backup Cisco ASA config by using  Call-home service

I do by follow the guide from: 

https://supportforums.cisco.com/document/57466/asa-smart-call-home-common-uses-and-periodic-monitoring

My configuration in ASA:

service call-home
no call-home reporting anonymous
call-home
 contact-email-addr abc@domain.com
 sender from abc@domain.com
 mail-server mail.domain.com priority 1
 profile CiscoTAC-1
  no active
  destination address http https://tools.cisco.com/its/service/oddce/services/DDCEService
  destination address email callhome@cisco.com
  destination transport-method http
  subscribe-to-alert-group diagnostic
  subscribe-to-alert-group environment
  subscribe-to-alert-group inventory periodic monthly 2
  subscribe-to-alert-group configuration periodic monthly 2
  subscribe-to-alert-group telemetry periodic daily
 profile BackupConfig
  destination address email abc@domain.com
  destination transport-method email
  subscribe-to-alert-group configuration export full periodic daily 10:10

After config, I try to test but I get error:

Firewall# call-home  test profile  backupConfig
INFO: Sending test message to abc@domain.com...
ssh: processing test(Test) SCH Configuration Test
ssh: [0] dispatching test message to abc@domain.com
ssh: SMTP server: x.x.x.x
ERROR: Failed: SMTP_COMMAND_FAILED(38)
Firewall# ssh: SMTP ERROR: CMD 'MAIL From:<abc@domain.com>', REPLY '530 5.7.1 Client was not authenticated
'
ssh: SMTP negotiation failed: error SMTP_COMMAND_FAILED(38)
ssh: [0] Dispatch message(32) test to abc@domain.com failed: SMTP_COMMAND_FAILED(38)

 

Could you help me check the problem ?

Thank you!!

3 Replies 3

ngo duyen
Level 1
Level 1

help me check this problem pls!

who get the same problem ?

help me!

It may be better to use a software backup tool like RANCID, or Solarwinds NCM if you want to pay for software.

Throwing packets since 2012
Review Cisco Networking products for a $25 gift card