Auto Signature update not working.

[nileshs01]

Hello Folks,

I'm getting error  "Error: AutoUpdate exception: TLS connection failed setup [4,0]" while performing auto update on my IPS module..

Anyone has come across similar issue in past..

Thanks.

[Maykol Rojas]

From the IPS itself, do you have access to the internet?

Mike. 

[nileshs01]

Yes, I do.

Thanks Maykol

[Marvin Rhoads]

You need to have IPS 7.1(11)E4 or 7.3(5)E4 or later in order to update since earlier this year when Cisco switched to SHA2 certificates.

Reference: http://www.cisco.com/c/en/us/support/docs/field-notices/640/fn64080.html

[nileshs01]

Thanks Marvin,

I will download IPS version IPS-SSM_10-K9-patch-7.1-11p1-E4.pkg and I'm sure it will resolve auto update issue. I will keep you posted after implementation.

[nileshs01]

Auto update signature is working now but I lost the connectivity with Cisco IPS Express Manager..

It's SSM-10 module so I can access from Fw but IPS Express Manager is not able to retrieve configuration from issue. Please assist.

[Marvin Rhoads]

What version of IME are you using?

I have IME 7.2.7 and it is working fine here.

[nileshs01]

I've 7.2.3, it should support correct ?

[Marvin Rhoads]

According to the readme for 7.2.3 (http://www.cisco.com/web/software/282829584/93276/IME-7.2.3.readme.txt):

IME 7.2.3 introduces the following new features:
  - Support for IPS 7.1(5)E4

If you are running a later version like your 7.1(11) you would need a later version of IME.

The later versions' readme files don't specifically mention the later 7.1(x) releases but I would think it would be a safe path to go ahead and upgrade IME. It can be downloaded here:

https://software.cisco.com/download/release.html?mdfid=282052550&softwareid=282829584&release=7.2.7&relind=AVAILABLE&rellifecycle=&reltype=latest&i=rm

[nileshs01]

Great Thanks Marvin, I'm currently working on to upgrade to latest IME and will keep you posted.

[nileshs01]

Thanks Marvin, I was able to update IME and IPS Sensor software as well and everything is working fine and really appreciate your help.