Auto Signature update not working.
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05-04-2016 12:07 PM - edited 03-10-2019 06:36 AM
Hello Folks,
I'm getting error "Error: AutoUpdate exception: TLS connection failed setup [4,0]" while performing auto update on my IPS module..
Anyone has come across similar issue in past..
Thanks.
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IPS and IDS
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05-04-2016 02:43 PM
From the IPS itself, do you have access to the internet?
Mike.
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05-04-2016 03:09 PM
Yes, I do.
Thanks Maykol
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05-04-2016 08:38 PM
You need to have IPS 7.1(11)E4 or 7.3(5)E4 or later in order to update since earlier this year when Cisco switched to SHA2 certificates.
Reference: http://www.cisco.com/c/en/us/support/docs/field-notices/640/fn64080.html
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05-05-2016 07:52 AM
Thanks Marvin,
I will download IPS version IPS-SSM_10-K9-patch-7.1-11p1-E4.pkg and I'm sure it will resolve auto update issue. I will keep you posted after implementation.
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05-06-2016 06:26 AM
Auto update signature is working now but I lost the connectivity with Cisco IPS Express Manager..
It's SSM-10 module so I can access from Fw but IPS Express Manager is not able to retrieve configuration from issue. Please assist.
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05-06-2016 07:29 AM
What version of IME are you using?
I have IME 7.2.7 and it is working fine here.
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05-06-2016 07:38 AM
I've 7.2.3, it should support correct ?
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05-06-2016 07:53 AM
According to the readme for 7.2.3 (http://www.cisco.com/web/software/282829584/93276/IME-7.2.3.readme.txt):
IME 7.2.3 introduces the following new features: - Support for IPS 7.1(5)E4
If you are running a later version like your 7.1(11) you would need a later version of IME.
The later versions' readme files don't specifically mention the later 7.1(x) releases but I would think it would be a safe path to go ahead and upgrade IME. It can be downloaded here:
https://software.cisco.com/download/release.html?mdfid=282052550&softwareid=282829584&release=7.2.7&relind=AVAILABLE&rellifecycle=&reltype=latest&i=rm
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05-09-2016 06:55 AM
Great Thanks Marvin, I'm currently working on to upgrade to latest IME and will keep you posted.
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05-12-2016 07:04 AM
Thanks Marvin, I was able to update IME and IPS Sensor software as well and everything is working fine and really appreciate your help.
