03-19-2020 10:42 AM
Hello everyone,
When our users are connected to our VPN using the Cisco AnyConnect client, everything seems to be working perfectly fine except the Google Suite of websites become inaccessible. Visiting any of their sites (gmail, drive, calendar, youtube, etc) almost immediately returns a time-out error. All other websites, and access to local network resources are working as expected, this issue seems to be specifically with Google sites.
Anyone have any ideas?
03-19-2020 11:40 AM
Hi,
Do you have split-tunnling? Do the access the G Suite via the local Internet breakout, or via the VPN tunnel?
Regards,
Cristian Matei.
03-19-2020 11:59 AM
Please describe how you have implemented AnyConnect (split tunnel or tunnel all). Also, what hardware are you using for your VPN headend?
If at all possible, please provide your full running configuration. Remember to remove any public IPs, usernames and passwords.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide