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Cisco Firepower admin lockout and External authentication

DivvNetSec
Level 1
Level 1

Hi All,

 

Is there a way that we can set "Maxfailed logins" for FTD 2130 ? we are currently running on 6.2.3.7 and facing admin lockout issue. Like if some of our user enter password wrong even 1 time account is getting locked. To unlock we need to login using external authentication and use below command

 

>Configure user unlock admin. 

 

 

Biggest problem is on some of our device somehow our external authentication also not working. so there is no way left for us to login to device. 

We tried to run following command but it giving error as below.

 

> configure user maxfailedlogins admin 10

 

Unable to modify admin account.

2 Replies 2

balaji.bandi
Hall of Fame
Hall of Fame

admin account password shold store always safe, if you lost exernal authentication, only method to login local. if you do not have any other user as admin to authenticate, the only way to reset :

 

follow below guide :

 

https://www.cisco.com/c/en/us/support/docs/security/firesight-management-center/118631-technote-firesight-00.html

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