Hi, i'm working in a Cisco Premier Partner.
I have a Costumer, we bought an IPS4240 with Cisco Services for IPS.
The service contract is registered under my name and i administer it, now they want to take ownership and control over the contract.
How can i register them so they can access the contract, monitor it, renew it...etc.
I apppreciate your help
You need to work with Cisco Account/Channel Manager to get it done.
Changing the ownership of the device to another party, i,e Cisco partner vs. customer, I think the Customer need to subscribe to Cisco for the support purposes.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: