Ciscoworks - Cat2950 and Ciscoproducts.429

[clark.m]

In Topology manager device type column instead of seeing "C2950G" description i am receiving "Ciscoproducts.429 description" . When i look at the view, all 4 of the C2950's have question marks on them. Why is this?

Thanks.

[rmushtaq]

.1.3.6.1.4.1.9.1.429 is the sysObjectID for catalyst295048G.

2950G is supported in Campus Manager 3.2 per:

http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cw2000/camp_mgr/sup_dev/cm_3_2.htm

What is the version of Campus Manager that you're using?

[clark.m]

I am using Campus Manager 3.0. How can i upgrade to 3.2? Will this incurr costs?

Regards,

[rmushtaq]

If you have an active Software Application Support (SAS) contract, you can request upgrades using your service contract number at

http://www.cisco.com/upgrade. Otherwise, contact your normal Cisco sales channel.

If you have problems with your SAS support contract information, contact one of the following:

- Your local Cisco Account Team

- Your local Cisco Account Representative

- The Cisco Commerce Tools Support Team at:

http://www.cisco.com/order/support/ncsupport.html