CSM 4.5 Hitcount display so slow

[Alfred Berberich]

Hi

Any Idea why the hitcounter display output  on csm 4.5 is so slow or sometimes does not work ?

very often I have to reduce the numbers of rules to see any hitcounts at all

sincerley

Alfred

[Alfred Berberich]

seems to be a bug :

We have tried to look through the logs after the Hitcount refresh and could find few messages like below.
java.lang.NullPointerException
    at com.cisco.nm.vms.fw.common.util.FwDevExtnHelper.getFwDevExtensionPolicy(FwDevExtnHelper.java:215)
    at com.cisco.nm.vms.fw.common.util.FwDevExtnHelper.isAdminVc(FwDevExtnHelper.java:250)
    at com.cisco.nm.vms.fw.common.util.FeatureUtil.supportsFeature(FeatureUtil.java:173)
    at com.cisco.nm.vms.fw.common.util.FeatureUtil.supportsFeature(FeatureUtil.java:278)
    at com.cisco.nm.vms.fw.common.external.hitcount.HitCountResultHandler.initFilter(HitCountResultHandler.java:305)
    at com.cisco.nm.vms.fw.common.external.hitcount.HitCountResultHandler.init(HitCountResultHandler.java:89)
    at com.cisco.nm.vms.fw.common.external.hitcount.HitCountController.doHitCountTask(HitCountController.java:202)
    at com.cisco.nm.vms.fw.common.external.hitcount.HitCountController.run(HitCountController.java:125)
    at java.lang.Thread.run(Unknown Source)
06/25/14 11:24:18 027 HitCount PERF: Before  resovled BBs.
06/25/14 11:24:18 122 HitCount PERF: after get resovled BBs

I will install the patch next week and will inform all
 

[Alfred Berberich]

its a bug

https://tools.cisco.com/bugsearch/bug/CSCuo03654/?reffering_site=dumpcr

solved at 4.6 sp1 coming soon