CSM login Steps and Important thing to be observed

[Dinesh Kumar Mariappan]

                   I need to Know about some basics of CSM. I am working network security part, i am new to this, as per my team i need to login CSM frequently. But still now i am not able to login. how to login it please provide me with snaps.. Actually i am login from my PC through Remote desktop--> then clicking CSM icon--> Page is opened in internet explorer to enter the credential--> once entered i am  receiving error as HTTP 500 status error. Please help me what is the error and also advantages of CSM will be helpful to me..

[Dinesh Kumar Mariappan]

Please assist on this?

[Marvin Rhoads]

The CSM server web page only serves to perform a few administrative tasks and as a portal to download the CSM client applications. An http 500 error usually indicates a misconfiguration of the server application. There's generally no reason you need to go in via RDP and you should instead browse to the server from your desktop.

Since you say it's used by the team, do other team members access the server successfully? What are they doing differently?

[Dinesh Kumar Mariappan]

Http status error due to license got expired..  Actually i am logging through webpage only.

what purpose we are using CSM if provide some details it would be helpful. Since i am new to this dont have any idea about it..

[Marvin Rhoads]

Cisco Security Manager can do many many things. A full overview of its capabilities is best referenced on the product's home page:

http://www.cisco.com/en/US/products/ps6498/index.htmlhttp://www.cisco.com/en/US/products/ps6498/index.html.

An expired license would normally only be seen of one was using an evaluation license. the normal CSM product licenses dont expire.