07-08-2023 03:30 PM
Good day All
I have FMC and FTD issue. The sftunnel is established between them however, when i try to deploy from FMC i keep getting this error message " Deployment failed due to failure in retrieving running config info from device. Please check connectivity with the device and retry deployment"
please anyone with a resolution guide. please help.
07-09-2023 02:48 AM
- Check /var/opt/CSCOpx/MDC/log/operation/vmsbesvcs.log , when that happens ,
M.
07-09-2023 03:44 PM - edited 07-09-2023 03:45 PM
Make sure the date and time are correct in both the FTD and the FMC and then try to check the secure tunnel on the FTD with the "sftunnel_status.pl" and if it shows down then try to restart it by running the "manage_procs.pl" and select option number 3. These tools need to be run from the expert mode.
07-10-2023 02:23 PM
Another thing to check is the VDB version on the FTDs and if it matches that which is installed on the FMC.
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