Duplicate comment and access list create in ASA 5585X

[rahul.borah]

Dear Experts,

I am facing a problem in ASDM. When we are creating a rule in ASDM that time we mention CR number or any description in the comment section. But I notice that in some rule the comments are created a duplicate entry (around 2 MB notepad size) and when I have to try to delete the entries that time firewall got rebooted.

If anyone facing the same issue and there is any solution then please share.

Firewall configuration

ASA 5585X
ASDM-7.5(2)153
ASA Image 9.1(7)6

Active/Pasive HA

Regards,

Rahul

[balaji.bandi]

Not that have seen this kind of behaviour to understand better can you post example ACL which you think was created a duplicate.

is this behaviour you see any recent upgrade? 

[rahul.borah]

Hi,

Thanks for your response. I have attached CLI and ASDM output for better understanding. The main issue is when I tried to delete duplicate comments from ASDM the firewall got rebooted.

Note: I have shared only one policy details but there is multiple policies with the same issue.

Regards,

RB

[Rob Ingram · Accepted solution]

Hi @rahul.borah 

You could be hitting this bug:

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuw16103/?rfs=iqvred

If hitting this bug you will need to upgrade to resolve, regardless you should definately consider upgrading your ASA version to the latest recommended version, as 9.1 is extremely out of date.

HTH