Fire Power 7010. RPC timed out.

[n.avramenko87]

Hello! Help me please! I have a problem. When  I try to apply new policy for my device in FireSight I see an error "-RPC timed out". How can I solve my problem? May be it is need to increase a time out?

[yogdhanu]

Hi

Please check if there is enough bandwidth available between the firesight and sensor.

You can try to use SCP protocol to transfer a file and check if there is no enough bandwidth available.

Or check the logs on the DC.

admin@3DSystem:~$ grep 'Error copying file remotely' /var/log/action_queue.log

You can increase the RPC timeout  under /etc/sf/rpc_timeout.conf.

Increase the rpc_timeout by 20 or 30 , command timeout by 3 times and wait time by 300 and test.

You would need to be in root privilege to do that.

Rate if helps.

Yogesh

[n.avramenko87]

Thank you! I think there is no problem with bandwidth. And a can not find /etc/sf/rpc_timeout.conf.

[yogdhanu · Accepted solution]

Actually it needs to be created in there.

Create the file /etc/sf/rpc_timeout.conf on the DC and include the following lines:

sudo touch /etc/sf/rpc_timeout.conf

rpc_timeout 128;

command_timeout 785;

wait_timeout 842;

Rate if helps.

Yogesh

[n.avramenko87]

Thanks! This error is go away. But I have another error "Access Control Policy apply failed".

Could this be because the Device is not in use on the network? The ports hardware is not yet connected our network.

[n.avramenko87]

When a try to apply settings to device - i have error - "Unable to connect to DB". How i can solve this problem? Thank you!

[n.avramenko87]

Ok! I will try in the evening. May be error with base will go away too! Thanks!!!

[n.avramenko87]

I tried to connect the network to the device.Ports are not linkd. When i try to apply access policy to firepower - i have error - "access policy faild" Where is my mistakes?

[yogdhanu]

Hi

Yes the network connectivity is must for the policy apply to work.

Rate if helps.

Yogesh