FirePower Management Center GUI/https Not Accessible

[Atasawar1]

Newly installed FMC virtual is not accessible through GUI. I can ping the FMC IP however, GUI is not accessible when I'm trying to reach FMC through https. Output of below commands is attached.

 Version: (Cisco_Firepower_Management_Center_VMware-6.2.0-362)

sudo su -
pmtool status | grep “ - “

Thanks in advance for prompt response. 

[Marvin Rhoads]

Is your output from the VMware console or are you able to ssh to the server?

Can you share the output of:

netstat-a | grep 443

[Atasawar1]

It’s from VMware console.

i will share the output once I’m at site.

Thanks 

[Marvin Rhoads]

Ok.

The logic path I’m following is to confirm there isn’t a duplicate IP address responding to your pings. 

[Atasawar1]

No this particular IP is not being used anywhere else in the network. I changed the eth0 IP and tried pinging the IP and in that case it was not pingable anymore. 

[Yeremy07]

Hi, 

Can you follow the next

pmtool status | grep -E "Waiting|Down|Disable"

pmtool status | grep -i gui

pmtool status | grep -E "Waiting|Down|Disable|Running"

pmtool status | grep sftunnel

[edjithi83]

Hello,

I had this issue, I fixed it by restarting the console from expert mode.

sudo /etc/rc.d/init.d/console restart

Regards

Djim