Firepower Software upgrade

[abdulkarim041]

Hi,

I have Firepower 2140 with following FTD install

cisco-asa.9.8.2.csp Firepower Cspapp 9.8.2
cisco-ftd.6.2.2.81.csp Firepower Cspapp 6.2.2.81
fxos-k8-fp2k-firmware.1004.0103.0211.SPA Firepower Firmware 1004.0103.021
1
fxos-k8-fp2k-lfbff.2.2.2.52.SPA Firepower System 2.2(2.52)
fxos-k8-fp2k-npu.2.2.2.52.SPA Firepower Npu 2.2(2.52)
fxos-k9-fp2k-manager.2.2.2.52.SPA Firepower Manager 2.2(2.52)

Due to some reason I have to upgrade Firepower to 6.4 Whenever I tried I got the following error

Download task:
File Name: Cisco_FTD_SSP_FP
Protocol: Tftp
Server: 192.168.45.50
Port: 0
Userid:
Path:
Downloaded Image Size (KB): 0
Time stamp: 2020-07-10T02:01:02.599
State: Failed
Status: Download failure - No such file (2)
Transfer Rate (KB/s): 0.000000
Current Task: deleting downloadable Cisco_FTD_SSP_FP on local(FSM-STAGE:sam:
dme:FirmwareDownloaderDownload:DeleteLocal)

File Name: Cisco_FTD_SSP_FP2K_Patch-6.4.0.9-62.sh.REL
Protocol: Tftp
Server: 192.168.45.50
Port: 0
Userid:
Path:
Downloaded Image Size (KB): 0
Time stamp: 2020-07-10T02:01:00.197
State: Failed
Status: Download failure - No such file (2)
Transfer Rate (KB/s): 0.000000
Current Task: deleting downloadable Cisco_FTD_SSP_FP2K_Patch-6.4.0.9-62.sh.R
EL on local(FSM-STAGE:sam:dme:FirmwareDownloaderDownload:DeleteLocal)

File Name: Cisco_FTD_SSP_FP2K_Patch-6.4.0.9-62.sh.REL.tar
Protocol: Tftp
Server: 192.168.45.50
Port: 0
Userid:
Path:
Downloaded Image Size (KB): 513920
Time stamp: 2020-07-10T02:34:22.128
State: Failed
Status: Download failure - Unable to open downloaded image
Transfer Rate (KB/s): 20556.800781
Current Task: deleting downloadable Cisco_FTD_SSP_FP2K_Patch-6.4.0.9-62.sh.R
EL.tar on local(FSM-STAGE:sam:dme:FirmwareDownloaderDownload:DeleteLocal)

Can someone help me to solve it

We dont have FMC

BR

abdul karim

)

[Francesco Molino · Accepted solution]

Hi

You want to upgrade or reimage your device?
With the upgrade file you have, go to FDM under Device, you have a software upgrade menu. You can upload this file over your browser and start the upgrade right away.
However, you first need to go to 6.4.0 and then apply the patch 6.4.0.x

[johnjpalu]

Hi,

I am unable to upgrade a 2130 running FDM via the web GUI because of a bug/error that is making the GUI fail to load.

I am experiencing the same issue as the OP trying to upgrade software from CLI (I am on 6.4.0.7, trying to upgrade to 6.6.1). I am receiving error "Unable to open downloaded image".

I have tried transferring via FTP, TFTP, SCP, and USB, all with the same error. I have used this same file to upgrade a different FTD via FDM web GUI with no issue, and the file hash is correct, so I do not believe there is an issue with the file itself.

I cannot find any documentation from Cisco regarding how to perform FDM upgrade via CLI (vs full reimage).

[Francesco Molino]

Hi

Have you tried upgrading using cli with command install_update.pl ?

Check out this documentation: https://www.cisco.com/c/en/us/td/docs/security/firepower/610/fdm/fptd-fdm-config-guide-610/fptd-fdm-mgmt.html

Check chapter: 

Upgrading Firepower Threat Defense Software