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FMC ACL Policy Editor Not Responding

SaintEvn
Level 1
Level 1

We’ve faced an issue from FMC that’s when we try to edit the ACL policy, (Policy >> Access Control>>Access Control Policy Editor), it can’t be loaded and after a minute of loading, it automatically goes to Summary Dashboard Page.
I’ve tried changing the browser, rebooting, restarting and power on/of the FMC but it’s still not working. As for now, I can’t access the ACL Editor Page and can’t create new policy.
We are using FMC 6.6.1 VM version.
Can you guys please suggest how to resolve the issue? Should I upgrade the FMC version ?

Thank you all.

2 Replies 2

rhuysmans
Level 1
Level 1
I'd raise a TAC case. Something is stuck in the bowls of the FMC. Had a similar issue with an earlier version.
Cheers.

luizsil
Cisco Employee
Cisco Employee

Hello SaintEvn,


Please raise a TAC case for investigation, as this is not expected behavior.

 

Best Regards,
Luiz Lalanda Silva

Review Cisco Networking for a $25 gift card