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FMC and FTD software - corrupt images/invalid md5sums

JeppeFlensted
Level 1
Level 1

I have downloaded a few FMC and FTD images, both upgrade and install packages, which results in an error when uploaded to the FMC: Upload failed: Update is not a signed package.
Different laptops and browsers has been tested, so this should not be the issue.

The files seems to be the correct amount of bytes, but the md5sum is incorrect. Som of the archives also seems to be corrupt to the point where they can not be unpacked. I have tested FMCv 6.7, 7.2 and 7.3, and same versions for FTDv and 1010 appliance.

When downloading and running md5sum on other images, like a cat9k file, the md5sum is correct.

Has anyone seen this problem before?

2 Replies 2

Leo Laohoo
Hall of Fame
Hall of Fame

Do not waste any time by contacting Cisco TAC.  Whatever someone did over the weekend is beyond any control of TAC.  This is the second (of four) thread that talks about corrupted file getting downloaded.  Escalate and reach out to your Cisco Account Manager because this could be something bigger.  

The other threads are:  

Most importantly:  

  • DO NOT DOWNLOAD ANYTHING until this is sorted. 
  • If the file(s) have already been downloaded, do not make any attempts to unpack them.  
  • I do not even want to spell out what needs to happen if the file(s) have been unpacked.  

Naresh Ginjupalli
Cisco Employee
Cisco Employee

Issue is resolved with the downloads page. Please refer to this link for more details : https://community.cisco.com/t5/network-access-control/ise-patch-downloads-broken/m-p/4908178/thread-id/583514

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