FMC Error directly after installation "Unable to reach Server"

[roesch4alc]

Hi,

my customer installed the Firesight Management Center Vmware Image v6.0.1. After that I accessed the system with https://192.168.45.45. The first message I got from the webfrontend was the message you can see in the picture, I attached.

Domain Switching Error / Unable to reach server. Reload this page and try again.

Does somebody know, what that means? Is that a problem or shouldn´t I care about it?

Regards

Sebastian

[Jetsy Mathew · Accepted solution]

Hello Team,

This clearly indicates the database error in the device. The best way to resolve the issue is to redeploy (reimage ) the device once again so that it will create a new database without any errors. Otherwise you need to open a TAC request to truncate the session table.The best way i would suggest is to redeploy rather than waiting for the escalation and keep on repairing corrupted database

Rate and mark correct if the post helps you 

Regards

Jetsy 

[roesch4alc]

Hi Jetsy,

that did the trick. After an new installation, it works fine...Thank you very much ;)

[Jetsy Mathew]

Glad that it worked and everything good now :-)

Feel free to write to us...

[roesch4alc]

After I completed the initial setup dialog, now the webinterface won´t load. The webpage is blank and it says "ERR_TOO_MANY_REDIRECTS".

But there is still something happening in the background, different processes consume up to 100%...

[Jetsy Mathew]

Hello Team,

The session tables got corrupted and due to which the CPU resources may be going high. 

Once during the redeployment , please refer the following guide as well as the 6.0.1 release notes and make sure all necessary resources and requirements met.

http://www.cisco.com/c/en/us/support/docs/security/firesight-management-center-virtual-appliance/118645-configure-firesight-00.html

http://www.cisco.com/c/en/us/td/docs/security/firepower/601/relnotes/firepower-system-release-notes-version-601.html

Rate if the post helps you 

Regards

Jetsy