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FMC/FTD remote access user not found using DUO SSO

Hello,

We are trying to switch from radius authentication to DUO SSO SAML login on our remote access VPN using secure client.

It's been working great except that in the FMC/FTD the username is no longer showing up, causing rule that validate group membership to failed. Sometimes it is working and the user is correctly shown, but it stop working after a few hours been connected.

Anyone else face this issue before ? How can we use DUO SAML and still have the username constantly populated in the FMC/FTD ?

I follow this page to enable the SAML login : https://duo.com/docs/sso-ciscofirepower.

 

Thanks,

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