FMC warning when trying to run a deploy [update failed/in-progress]

[n-russell-biggie]

Hello,

We have recently upgraded our FMC from 6.6.5 to 7.0.4. We then upgraded the SFRs (ASA 5516-X) from 6.6.5 to 7.0.4. The SFR upgrades appeared to complete fine and showed as green and on version 7.0.4 in the FMC. However, we received the below warnings after upgrade:

"Update completed, unable to get status from device".

We have reloaded the SFRs, TMC and even the ASAs but are still in the same situation. The SFRs show that they are on 7.0.4 both from the FMC and also the "sh module" on ASA. They are passing and inspecting traffic fine. 

We also get the below warning when going to run a deploy to the SFRs:

Update failed/in-progress for one or more devices. Cisco recommends that you proceed with deployment when update completes successfully.

Any help would be great.

Thanks

Nick

[Herald Sison]

do you still get the same error after waiting for several hours?

[n-russell-biggie]

Hi, yes we still have the same error 24 hours later.