Hello Every one This is a some sort of a comparative question Cisco firewalls
I am as the recently promoted Computer Services Manager, I have been tasked with selecting an outsourcing company to be responsible for all computer operations, including routine maintenance and enhancement of the existing systems. Senior management has invited three outsourcing companies to tender for this business including Cisco systems. By the way our infrustructure is multinational and Almost every country and every continent We have the branches. Currently We use the cloud service. Explain how the outsourcing companies and their proposals could be evaluated and a selection made For example How can the Cisco Can help to our company for firewall and routing. We are okay with and willing to change our hardware even. Basically with the following key factors are our concern . as below . How can the Cisco can help us
Possible questions for the outsourcing companies:
• How long has the vendor been in business?
• What is the shortest contract I can have?
• How much will my service cost?
• How large is the vendor?
• Is the vendor financially stable and secure?
• How much experience does the vendor have?
• How good is the vendor’s guarantee?
• Does the vendor regularly update its products?
• Does the vendor provide finance?
• Will the vendor put promises in the contract?
• Will the vendor provide customer references?
• Does the vendor have a good reputation?
• Does the vendor provide support?
• Does the vendor install the product?
• Does the vendor have competent staff?
• Does the vendor provide training?
• How responsive and timely is the vendor’s support?
My other point is if We continue with the same process the How could the Cisco can avoid the following dissadvantages
Disadvantages that could be described included:
• Loss of control
• Escalating costs
• Limited/poor service
• Loss of priority
• Vulnerability to outsourcer going out of business
• Lack of staff loyalty
• Possibly locked into aged/unchanging technology
• Distance/language problems
