Hello,
I hope you are doing well, my name is Jonathan and I am part of Small business here at Cisco.
I apologize for any inconvenience with the unit, on this case we are not the correct department to help with this information as we don't handle the ASA devices, please try to contact the enterprise department below there is a link with the information. Thanks
http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html
