How to troubleshoot a PIX 501

saidfrh · ‎12-04-2004

A PIX 501 reboots itself after being moved--the motion causes the 501 to reboot itself. There is no service contract. The unit is approx. two years old. How do I remedy the problem?

scottmac · ‎12-04-2004

It sounds like the power connectors is loose.

The quick & dirty solution (to verify) would be a strip of duct tape from top to bottom to secure the power connector.

Mine is pretty loose too. If I move the 501 much at all it reboots. A coaxial power connector is probably not the best choice, but that what we get.

Good Luck

Scott

saidfrh · ‎12-04-2004

Scott, Thanks.

Could help resolve a dead IOS on a 2501 router? During the upgrading of IOS, the error message below is displayed. This string of error messages is being displayed in a continuous loop. Even when I shut down the router and turn it back on, the error messages continue. The router does not respond to keyboard commands. I can Not break the loop. Any suggestions to brining the router to life? The error messages:

%SYS-4-CONFIG_NEWER: Configurations from version 12.0 may not be correctly under

stood.F3: 8564+4756471+165012 at 0x1000

Error : memory requirements exceed available memory

Memory required : 0x00A012F8

Exception: Software forced crash at 0x111E (PC)

System Bootstrap, Version 11.0(10c), SOFTWARE

2500 processor with 6144 Kbytes of main memory

%SYS-4-CONFIG_NEWER: Configurations from version 12.0 may not be correctly under

stood.

.

sachinraja · ‎12-09-2004

Hello...

i think you had uploaded an IOS, which required more memory/flash than the one present on your router.. you have to probably reflash the old image or put another image which suits the requirement. so, as of now, does the router come to rommon prompt ?? if so, you need to re-flash using either xmodem or by using tftpdnld (if available)..

just search for these keywords on cisco and you will find the way of doing it.

all the best..