IDSM2 HD failed to initalize

[wshall]

I'm trying to recover the password from our IDSM2 and receive this message during the "upgrade". Anybody have an idea why?

Initializing the hard disk...

Available hard disk space is not sufficient for the IDS upgrade.

Failed to initialize hard disk.ERROR: Application installation has failed. View the upgrade log for details.

I'm running the the command :

ftp://ftp@xxx.xxx.xxx.xxx//WS-SVC-IDSM2-K9-a-4.1 -4-S91a.bin.gz --install

I'm already running version 4.1.4

guest@idsm.localdomain#show images

Device name Partition# Image name

----------- ---------- ----------

Hard disk(hdd) 1 4.1(4)S113

Here is the ouput from the upgrade log:

Upgrading the line card on Thu May 26 13:57:07 UTC 2005

Downloaded upgrade image ftp://ftp@xxx.xxx.xxx.xxx//WS-SVC-IDSM2-K9-a-4.1-1-S47.bin.gz

Extracted the downloaded file

Proceeding with image upgrade.

Thu May 26 13:57:21 2005 : argv1 = 0, argv2 = 0, argv3 = 3, argv4 = 1

Thu May 26 13:57:21 2005 : Creating IDS application image file...

Thu May 26 13:57:21 2005 : footer: XXXXXXXXXXXXXXXX

Thu May 26 13:57:21 2005 : exeoff: 0000000000032251

Thu May 26 13:57:21 2005 : image: 0000000067721591

Thu May 26 13:57:21 2005 : T: 67721639, E: 32251, I: 67721591

Thu May 26 13:57:22 2005 : partition: /dev/hdc1

Thu May 26 13:57:22 2005 : startIDSAppUpgrade:Image: /tmp/cdisk.gz

Thu May 26 13:57:22 2005 : startIDSAppUpgrade:Device: /dev/hdc1

Thu May 26 13:57:22 2005 : startIDSAppUpgrade:Install type: 1

Thu May 26 13:57:22 2005 : Initializing the hard disk...

Thu May 26 13:57:22 2005 : Device '/dev/hdc' is too small for IDS.

Thu May 26 13:57:22 2005 : Available hard disk space is not sufficient foIDS upgrade.

Thu May 26 13:57:22 2005 : Failed to initialize hard disk.

Thu May 26 13:57:22 2005 : Upgrade failed.

The whole idea is to get up to version 5. Can I go striaght to 5.0.2? Guess not if my hard drive is too small.

I thought I'd try here before giving TAC a call.

Thanks

wes

[fmeetz]

Check this URL http://www.cisco.com/en/US/products/sw/secursw/ps2113/products_password_recovery09186a0080094e83.shtml which has the step by step process for password recovery on IDSM.

[wshall]

That is the document I'm using. Please let me know if this is confusing because I'm stuck at the same point with Cisco TAC.

The orginal idea was to upgrade to 5.0...

I forgot the password so I started a password recovery

In the middle of the password recovery I'm getting the initalization error.

I'm at step 14 under the "Re-image for IDSM-2 with Switch that Runs Hybrid (CatOS) Code" section. "

I can't go onto step 15 (module shows fault)unless 14 finishes without errors.

Thanks

wes

[6aganguly]

This may sound crazy but...

Power down the module and remove it from the chassis. Leave it for 30 mins (we actually left ours out overnight). Re-insert module, power it up and try re-image again!

Worked for us. Apparently a known bug where the Hard Disk is not recognised.

[-cybermen]

Hello did you manage to solve that problem, because i have the same problem. My application partition has failed and i tryed to reimagin it but i have exacly the same info that You.

Proceeding with image upgrade.

Fri Aug 11 14:58:02 2006 : argv1 = 0, argv2 = 0, argv3 = 3, argv4 = 1

Fri Aug 11 14:58:02 2006 : Creating IDS application image file...

Fri Aug 11 14:58:02 2006 : footer: XXXXXXXXXXXXXXXX

Fri Aug 11 14:58:02 2006 : exeoff: 0000000000032251

Fri Aug 11 14:58:02 2006 : image: 0000000066616416

Fri Aug 11 14:58:02 2006 : T: 66616464, E: 32251, I: 66616416

Fri Aug 11 14:58:02 2006 : partition: /dev/hdc1

Fri Aug 11 14:58:02 2006 : startIDSAppUpgrade:Image: /tmp/cdisk.gz

Fri Aug 11 14:58:02 2006 : startIDSAppUpgrade:Device: /dev/hdc1

Fri Aug 11 14:58:02 2006 : startIDSAppUpgrade:Install type: 1

Fri Aug 11 14:58:02 2006 : Initializing the hard disk...

Fri Aug 11 14:58:03 2006 : Device '/dev/hdc' is too small for IDS.

Fri Aug 11 14:58:03 2006 : Available hard disk space is not sufficient for the

IDS upgrade.

Fri Aug 11 14:58:03 2006 : Failed to initialize hard disk.

Fri Aug 11 14:58:03 2006 : Upgrade failed.