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Nac Agent recognizes wrong OS

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jtaylorlbc
Level 1
Level 1

‎03-22-2011 08:18 AM - edited ‎02-21-2020 04:17 AM

I have a windows 7 laptop where the NAC agent thinks it is windows XP. It is failing the NAC checks because it wants service pack 3 to be installed. Has anyone ever had this issue or know where the NAC agent checks for what operating system it is?

Worse comes to worse, I will reinstall windows 7 but I was wondering if anyone could supply any insight for me?

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drc001
Level 4
Level 4

‎03-22-2011 11:18 AM

Johnathan,

We've run into this problem before. Check the Properties for the NAC Agent executables and make sure that compatibility mode is not set to Windows XP.

Doug

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drc001
Level 4
Level 4

‎03-22-2011 11:18 AM

Johnathan,

We've run into this problem before. Check the Properties for the NAC Agent executables and make sure that compatibility mode is not set to Windows XP.

Doug

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