nac web login redirects but then gets 404

[Thompso7540_2]

we have NAC appliance running 4.7.2 - our design is in band virtual gateway

we have a MAC osx machines ( not all) that the cca agent does not pop up for them automatically - and when they try to login through the web browser, they get the redirecting page, then the page will not display - some machiens are working fine, dhcp server is in the same vlan as the clients - dns is resolving name of nac server properly - thinking it's a pure client issue

see screenshots - any ideas besides dns?

[Tiago Antunes]

Hi,

It looks like the client is not able to reach the cas hostname sslpx-ccas01.edmc.edu.

If you do nslookup on the client does it get resolved to the CAS ip address?

If you connect a WindowsXP machine on the same switchport, does it get connected?

Do you have the agent logs? We could take a look to them...

HTH,

Tiago

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[Thompso7540_2]

thanks - here are the logs, but they are just jumbled numbers....

i plugged an xp laptop in and it was fine, i foud out they are running some MAC application called xsan, and it was intefering w/ the agent, but it's weird because even web-login starts to redirect and gives me a 404 - strange, i will investigate why this program conflicts