New 2120 asa upgrade

[kostasthedelegate]

Hello 

I have a new FTD 2120 

I have accessed the ASA with ASDM. 

I would like to update it, but in the ASDM there is no such option in Device Management menu

Also in cli the boot system disk0:/cisco-asa-fp2k.9.12.4.10.SPA is not accepted. 

What am I missing?

Regards, 

Konstantinos

[balaji.bandi]

Can you post show version from command level.

[kostasthedelegate]

Hello, 

The chassis had both asa and ftd. 

The upgrade was done via the chassis manager and not form the asdm or asa cli!!

Thank you for the help.

[balaji.bandi]

i may be missing some information here, you upgrade via chassis manager ?  

But your intention to upgrade ASA right ?

can you explain what is the exact process you done and what was the out come

the image too smalll not able view what is the problem there. post more information for us to understand.

Note : if this was broken your service we suggest to always raise an TAC case to take action,

[kostasthedelegate]

Yes I upgraded ASA sw via the chassis manager. 

Initially, I accessed the device via ASDM and went to the relevant menu to perform the upgrade. There was not a menu to select boot image. 

When I accessed the chassis manager I went to update and there was the ASA and the FTD images. 

I uploaded the ASA I wanted and performed the upgrade.

Regards, 

Konstantinos

[balaji.bandi]

have you checked the FMC / ASDM have the correct version of the matrix.

[Marvin Rhoads]

Upgrade via the FCM is the required procedure for an ASA running on Firepower appliance. The *.SPA images are digitally signed in a way that is only recognized by FCM.