Hi all,
In ASA 5520, show module shows
Mod Status Data Plane Status Compatibility
--- ------------------ --------------------- -------------
0 Up Sys Not Applicable
1 Up Up
!
since the customer forgot the password to enter the IPS module, we forced to reset the password. When i entered the cmd
ASA2# hw-module module 1 password-reset
Reset the password on module in slot 1? [confirm]
The SSM application version does not support password reset
Failed to reset the password on the module in slot 1
!
the image is
Mod MAC Address Range Hw Version Fw Version Sw Version
--- --------------------------------- ------------ ------------ ---------------
0 0022.553e.ce75 to 0022.553e.ce79 2.0 1.0(11)4 8.0(5)
1 0015.c695.d25a to 0015.c695.d25a 1.0 1.0(10)0 5.0(2)S152.0
!
As per the readme.txt for the upgrade, we need mimimum 5.1 but the current is 5.0.
How can we reset the password with the current image running.
Thx
samy