PIX 525 crash/reboot at irregular time-intervals (often)

hancisco · ‎10-10-2003

We have a PIX 525 which crashes and reboots serveral times a day. Sometimes it works for a few hours without any problems, sometimes just a few minutes.

Is there a known bug or might it be a hardware-problem. (It worked properly for over a year before this happened)

It runs operating system version 6.2 (1), with PDM 2.0 (1).

Any suggestion is very welcome!

Han.

nkhawaja · ‎10-10-2003

Hi,

When the pix crashes, it dumps the memory contents to the console. Hookup a hypterm to the console of the PIX. Set the Hypeterm to capture the screen output. When the Crash happens, send the output to TAC for analysis.

Thanks

Nadeem

hancisco · ‎10-10-2003

thanks for your advise,

I sort of did this, but instead of opening a TAC-case, I had contact with my reseller, who advised me to upgrade first, which i just did. It seems that there is a possible bug in the 6.2 version. If this doesn't work, I'll send the output to TAC anyway.

Greetings,

Han.