I have a cisco 5505. I bought the cisco asa 5505 with base license.
First I bought and install a "L-ASA5505-10-UL= ASA 5505 10-to-Unlimited User Upgrade License" and then I bougth and install a "L-ASA5505-SEC-PL ASA 5505 Sec. Plus Lic. w/ HA, DMZ, VLAN trunk, more conns" . license
The problem came when I try to install the second license, Security Plus. ASA shows this error:
Result of the command: "activation-key 44444 44444 444444 444444"
Failover is different.
flash activation key: Restricted(R)
new activation key: Unrestricted(UR)
Proceed with update flash activation key? [confirm]
ERROR: Failed to update flash activation key
I have only one ASA so the failover does not apply... no?
Cisco generate the activation key and the serial number and Product Authorization Key are ok.
thanks a lot.
Solved! Go to Solution.
did you know why I can't install our new activation-key?
After we registred the Product Authorization Key (ASA 5505 10-to-Unlimited User Upgrade License) we received an E-Mail from firstname.lastname@example.org:
Installing Your Cisco Adaptive Security Appliance Activation Key
Step 1. From the command line interface (CLI), enter configuration mode using the "conf t" command.
Step 2. Type the "activation-key" command, and then, when prompted, enter the new activation key listed above.
But if I type "conf t" [ENTER] and then "activation-key" [ENTER] it looks like this:
Result of the command: "conf t"
The command has been sent to the device
Result of the command: "activation-key"
ERROR: % Incomplete command
What goes wrong? Can you help us? Or to whom should I contact?
You don't hit enter after the activation-key command. You would need to put in the actual activation key at the end of the activation-key command.
Here is the sample command for your reference:
Hope that helps.
I think the main problem here is we follow the directions provided by Cisco.
The email CLEARLY says "Type the "activation-key" command, and then, when prompted, enter the new activation key listed above."
Why would we type the key after the command when Cisco's notification email tells us to wait for a prompt.
May I suggest perhaps changing the notification emails to have valid information instead of flawed information?