12-22-2018 03:09 AM - edited 03-12-2019 07:11 AM
Hello
I want to register our smart license satellite server is cisco. I set proxy on smart license satellite server due to connect to cisco.
When I want to approve an account , the below error display on screen:
"Registeration failed due to communication issue with cisco. Please try later"
I tried later but I couldn't get any result.
I decided to do it manually and I tried to get certificate, but the below error display on cisco site:
"There was an error while creating the Satellite: 500 Internal Server Error: We already issued 1 certificates with the subjectSN 293904d6-1313-45a2-81cd-e2a9d36a7a9b. Please send CERT RENEW request instead."
I couldn't find how I could renew the cert.
What 's wrong with us?
Thank you.
12-23-2018 07:08 AM
Hi,
Here is the Cisco Smart licensing satellite sever user guide. Follow the guide for successful registration.
HTH
Abheesh
12-13-2019 07:57 AM
Reject the current account and recreate it. This will create a new certificate and will allow you to create a new On-Prem Account
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