Removing ASA context caused a reboot

[johnlloyd_13]

hi all,

i was removing an ASA context and suddenly it hanged.

when i had access again and checked it got rebooted.

does anyone encountered this problem? or this is a bug?

ciscoasa(config)# no context CONTEXT-A
WARNING: Removing context ' CONTEXT-A'
Proceed with removing the context? [confirm]     <<< HANGED

ciscoasa(config)# no context CONTEXT-A noconfirm    <<< DID THIS AFTER LOGIN AGAIN

ciscoasa/admin> sh ve

Cisco Adaptive Security Appliance Software Version 8.6(1)2 <context>
Device Manager Version 6.6(1)

Compiled on Fri 01-Jun-12 02:16 by builders

ciscoasa up 24 mins 4 secs

[Karsten Iwen]

You are using a very early interims-release. After that, 15 more 8.6(1) interims releases were published. It's not even worth searching the bug-database, just update.

[johnlloyd_13]

hi karsten,

yeah, i was thinking about that.

can i upgrade 8.6(1)2 directly to 9.2(4)8?

[Karsten Iwen · Accepted solution]

no, you need to do the update in two steps:

http://www.cisco.com/c/en/us/td/docs/security/asa/asa92/release/notes/asarn92.html#pgfId-769104

[johnlloyd_13]

i'll do the upgrade then. thanks!

[jagraaga]

Hi,

The device might have crashed due to which it reloaded.

Please attach the output of "show crashinfo" 

Jagrati

[johnlloyd_13]

hi,

the output is quite long and might include 'sensitive' info.

can i pm you the output? email?