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RMA'd ASA - where is control PAK & license?

train_wreck
Level 1
Level 1

I received the warranty replacement ASA for the faulty clock issue recently. In the box, there was no control license PAK. Also, I had an active AMP subscription on my existing ASA - how do I transfer it to the new device?

 

Thanks.

2 Replies 2

Dennis Mink
VIP Alumni
VIP Alumni

I always send an email to licensing@cisco.com and provide the new serial and old and the RMA, the licensing should be able to send you the new PAK codes

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Great, will try this and report back. Thanks

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