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Replies

Unable to access ASA via ASDM

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Deepak Chauhan
Level 1
Level 1

‎02-21-2017 09:32 PM - edited ‎03-12-2019 01:58 AM

Hi All,

Unable to access ASA via ASDM. Seems because of some Java Issue, unable to access. Do anyone confirm it and suggest resolution. Java 7.0.450.18 is installed on my laptop.

1 person had this problem
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1 Accepted Solution

Accepted Solutions

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Marvin Rhoads
Hall of Fame
Hall of Fame
In response to Deepak Chauhan

‎02-22-2017 07:56 AM

On my PC, I add in the JCE for strong crypto support on Java. That allows me to access ASAs that I have locked down to allow on strong cryptographic algorithms.

See this thread:

https://supportforums.cisco.com/discussion/12729756/asdm-aes-256-not-supported#comment-11388121

View solution in original post

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7 Replies 7

Go to solution
Deepak Chauhan
Level 1
Level 1

‎02-21-2017 09:35 PM

ASDM Java Logs:

Using JRE version 1.7.0_45 Java HotSpot(TM) 64-Bit Server VM
User home directory = C:\Users\od695
----------------------------------------------------
c:   clear console window
f:   finalize objects on finalization queue
g:   garbage collect
h:   display this help message
m:   print memory usage
q:   hide console
s:   dump system properties
----------------------------------------------------
OK button clicked
java.net.SocketException: Connection reset
    at java.net.SocketInputStream.read(Unknown Source)
    at java.net.SocketInputStream.read(Unknown Source)
    at sun.security.ssl.InputRecord.readFully(Unknown Source)
    at sun.security.ssl.InputRecord.read(Unknown Source)
    at sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source)
    at sun.security.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source)
    at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
    at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
    at sun.net.www.protocol.https.HttpsClient.afterConnect(Unknown Source)
    at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source)
    at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
    at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(Unknown Source)
    at com.cisco.launcher.s.new(Unknown Source)
    at com.cisco.launcher.s.actionPerformed(Unknown Source)
    at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
    at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)
    at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
    at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
    at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source)
    at java.awt.Component.processMouseEvent(Unknown Source)
    at javax.swing.JComponent.processMouseEvent(Unknown Source)
    at java.awt.Component.processEvent(Unknown Source)
    at java.awt.Container.processEvent(Unknown Source)
    at java.awt.Component.dispatchEventImpl(Unknown Source)
    at java.awt.Container.dispatchEventImpl(Unknown Source)
    at java.awt.Component.dispatchEvent(Unknown Source)
    at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
    at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
    at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
    at java.awt.Container.dispatchEventImpl(Unknown Source)
    at java.awt.Window.dispatchEventImpl(Unknown Source)
    at java.awt.Component.dispatchEvent(Unknown Source)
    at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
    at java.awt.EventQueue.access$200(Unknown Source)
    at java.awt.EventQueue$3.run(Unknown Source)
    at java.awt.EventQueue$3.run(Unknown Source)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
    at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
    at java.awt.EventQueue$4.run(Unknown Source)
    at java.awt.EventQueue$4.run(Unknown Source)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
    at java.awt.EventQueue.dispatchEvent(Unknown Source)
    at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
    at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
    at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
    at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
    at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
    at java.awt.EventDispatchThread.run(Unknown Source)
java.net.SocketException: Connection reset
    at java.net.SocketInputStream.read(Unknown Source)
    at java.net.SocketInputStream.read(Unknown Source)
    at sun.security.ssl.InputRecord.readFully(Unknown Source)
    at sun.security.ssl.InputRecord.read(Unknown Source)
    at sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source)
    at sun.security.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source)
    at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
    at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
    at sun.net.www.protocol.https.HttpsClient.afterConnect(Unknown Source)
    at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source)
    at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
    at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(Unknown Source)
    at com.cisco.launcher.s.new(Unknown Source)
    at com.cisco.launcher.s.actionPerformed(Unknown Source)
    at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
    at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)
    at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
    at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
    at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source)
    at java.awt.Component.processMouseEvent(Unknown Source)
    at javax.swing.JComponent.processMouseEvent(Unknown Source)
    at java.awt.Component.processEvent(Unknown Source)
    at java.awt.Container.processEvent(Unknown Source)
    at java.awt.Component.dispatchEventImpl(Unknown Source)
    at java.awt.Container.dispatchEventImpl(Unknown Source)
    at java.awt.Component.dispatchEvent(Unknown Source)
    at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
    at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
    at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
    at java.awt.Container.dispatchEventImpl(Unknown Source)
    at java.awt.Window.dispatchEventImpl(Unknown Source)
    at java.awt.Component.dispatchEvent(Unknown Source)
    at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
    at java.awt.EventQueue.access$200(Unknown Source)
    at java.awt.EventQueue$3.run(Unknown Source)
    at java.awt.EventQueue$3.run(Unknown Source)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
    at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
    at java.awt.EventQueue$4.run(Unknown Source)
    at java.awt.EventQueue$4.run(Unknown Source)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
    at java.awt.EventQueue.dispatchEvent(Unknown Source)
    at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
    at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
    at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
    at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
    at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
    at java.awt.EventDispatchThread.run(Unknown Source)
Trying for ASDM Version file; url = https://160.95.230.140/admin/
java.net.SocketException: Connection reset
    at java.net.SocketInputStream.read(Unknown Source)
    at java.net.SocketInputStream.read(Unknown Source)
    at sun.security.ssl.InputRecord.readFully(Unknown Source)
    at sun.security.ssl.InputRecord.read(Unknown Source)
    at sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source)
    at sun.security.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source)
    at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
    at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
    at sun.net.www.protocol.https.HttpsClient.afterConnect(Unknown Source)
    at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source)
    at sun.net.www.protocol.https.HttpsURLConnectionImpl.connect(Unknown Source)
    at com.cisco.launcher.y.a(Unknown Source)
    at com.cisco.launcher.y.if(Unknown Source)
    at com.cisco.launcher.r.a(Unknown Source)
    at com.cisco.launcher.s.do(Unknown Source)
    at com.cisco.launcher.s.null(Unknown Source)
    at com.cisco.launcher.s.new(Unknown Source)
    at com.cisco.launcher.s.access$000(Unknown Source)
    at com.cisco.launcher.s$2.a(Unknown Source)
    at com.cisco.launcher.g$2.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)
Trying for IDM. url=https://160.95.230.140/idm/idm.jnlp/
java.net.SocketException: Connection reset
    at java.net.SocketInputStream.read(Unknown Source)
    at java.net.SocketInputStream.read(Unknown Source)
    at sun.security.ssl.InputRecord.readFully(Unknown Source)
    at sun.security.ssl.InputRecord.read(Unknown Source)
    at sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source)
    at sun.security.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source)
    at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
    at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
    at sun.net.www.protocol.https.HttpsClient.afterConnect(Unknown Source)
    at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source)
    at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
    at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(Unknown Source)
    at com.cisco.launcher.w.a(Unknown Source)
    at com.cisco.launcher.s.for(Unknown Source)
    at com.cisco.launcher.s.new(Unknown Source)
    at com.cisco.launcher.s.access$000(Unknown Source)
    at com.cisco.launcher.s$2.a(Unknown Source)
    at com.cisco.launcher.g$2.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)

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Go to solution
Deepak Chauhan
Level 1
Level 1
In response to Deepak Chauhan

‎02-21-2017 09:37 PM

ASA Details:

ASA5525

Cisco Adaptive Security Appliance Software Version 9.5(3)
Device Manager Version 7.6(2)150

0 Helpful

Go to solution
Marvin Rhoads
Hall of Fame
Hall of Fame
In response to Deepak Chauhan

‎02-21-2017 11:11 PM

Are you able to upgrade to a current Java release (i.e 1.8.0.121-b13 or later) and try again?

0 Helpful

Go to solution
Deepak Chauhan
Level 1
Level 1
In response to Marvin Rhoads

‎02-22-2017 05:20 AM

Hmm... rather than Java upgrade... I change the ASDM version to 7.6.2 ( on which my other firewalls are accessible) but still issue is same. I have use this firewall & other 3 for anyconnect VPN. All anyconnect VPN firewalls are facing this.

0 Helpful

Go to solution
Deepak Chauhan
Level 1
Level 1
In response to Deepak Chauhan

‎02-22-2017 07:27 AM

it worked after change ssl version to tlsv1 ( to accept SSLv2 ClientHellos and negotiate TLSv1 (or greater). Is connection with asdm still works on tlsv1? Isn't it outdated? Any suggestion Marvin?

0 Helpful

Go to solution
Marvin Rhoads
Hall of Fame
Hall of Fame
In response to Deepak Chauhan

‎02-22-2017 07:56 AM

On my PC, I add in the JCE for strong crypto support on Java. That allows me to access ASAs that I have locked down to allow on strong cryptographic algorithms.

See this thread:

https://supportforums.cisco.com/discussion/12729756/asdm-aes-256-not-supported#comment-11388121

0 Helpful

Go to solution
Zack452
Level 1
Level 1

‎09-29-2017 04:26 PM

check if  ssl cipher tlsv1.2 setup on medium  not hight

 the command is ssl cipher tlsv1.2 medium

and it will work

 

Here is the information in case you need to enable high level algorithms for authentication on the ASA.

 

 

Additional info:

Java Cryptography Extension (JCE) Unlimited Strength Jurisdiction Policy Files 7 Download

http://www.oracle.com/technetwork/java/embedded/embedded-se/downloads/jce-7-download-432124.html

 

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