Hi, I am currently facing some issue on the FMC GUI from SourceFire 3D unable to prompt which had tested via different browser. I had tried to do some research online and perform restart on HTTP, GUI, console and network services but the problem still persist with the error logs captured from FMC in "httpsd_error_log" when try to access the GUI from web browser.
Error Logs:-
[Thu Aug 22 02:08:52.425008 2019] [cgi:error] [pid 5395] [client 196.10.7.106:59393] AH01215: Error in requiring SF::SystemSettings:
[Thu Aug 22 02:08:52.425064 2019] [cgi:error] [pid 5395] [client 196.10.7.106:59393] AH01215: Can't call method "prepare" on an undefined value at /usr/local/sf/lib/perl/5.10.1/SF/SystemSettings.pm line 338.
[Thu Aug 22 02:08:52.425079 2019] [cgi:error] [pid 5395] [client 196.10.7.106:59393] AH01215: Compilation failed in require at (eval 950) line 1.
[Thu Aug 22 02:08:52.425294 2019] [cgi:error] [pid 5395] [client 196.10.7.106:59393] AH01215: Can't call method "prepare" on an undefined value at /usr/local/sf/lib/perl/5.10.1/SF/SystemSettings.pm line 55.
[Thu Aug 22 02:08:52.425301 2019] [cgi:error] [pid 5395] [client 196.10.7.106:59393] AH01215:
[Thu Aug 22 02:08:52.425308 2019] [cgi:error] [pid 5395] [client 196.10.7.106:59393] AH01215: Printing stack trace:
[Thu Aug 22 02:08:52.425325 2019] [cgi:error] [pid 5395] [client 196.10.7.106:59393] AH01215: called from /usr/local/sf/lib/perl/5.10.1/SF/SystemSettings.pm (55)
[Thu Aug 22 02:08:52.425343 2019] [cgi:error] [pid 5395] [client 196.10.7.106:59393] AH01215: called from /usr/local/sf/lib/perl/5.10.1/SF/SystemSettings.pm (92)
[Thu Aug 22 02:08:52.425357 2019] [cgi:error] [pid 5395] [client 196.10.7.106:59393] AH01215: called from /usr/local/sf/htdocs/login.cgi (185)
[Thu Aug 22 02:08:52.425371 2019] [cgi:error] [pid 5395] [client 196.10.7.106:59393] AH01215: called from /usr/local/sf/htdocs/login.cgi (77)
Kindly need your assistance on the advice and assistance.
Thank you.
