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Unable to access(Ping, http/s) to some google IPs

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dennisshiburi
Level 1
Level 1

‎04-23-2019 01:18 AM - edited ‎02-21-2020 09:03 AM

Packet tracer.PNG

Hi all

 

we use G Suite for work. We have Cisco ASA with firepower, We can access some google services, but we cant access the google services on 172.217.170.0 range, we can only access services on google 216.58.223.0 range. i checked the dns and its correct.. i checked the firewall rules and  firepower, nothing is blocked. ISP says they are not blocking anything either. any idea what could be blocking the 172.217.170.0 range? Please assist

 

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Rahul Govindan
VIP Alumni
VIP Alumni
In response to dennisshiburi

‎04-23-2019 08:35 AM

dst ip/id=172.0.0.0, mask=255.0.0.0

 

You have 172.0.0.0/8 under  LOCAL_LANS, causing it to go through your VPN. You might want to change that to at least a 172.16.0.0/12. 

View solution in original post

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Sheraz.Salim
VIP
VIP

‎04-23-2019 03:11 AM

can you run this command and share the output from the cli

 

packet tracer input Server_Net icmp 192.168.1.1 8 0 172.217.170.37 detail

 

from your earlier output the packet is going out and seem that ASA is showing its working.

 

 

could you please make sure this is setup properly

 

policy-map global_policy

 inspect icmp

please do not forget to rate.

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dennisshiburi
Level 1
Level 1
In response to Sheraz.Salim

‎04-23-2019 08:00 AM

Phase: 1

Type: ROUTE-LOOKUP

Subtype: Resolve Egress Interface

Result: ALLOW

Config:

Additional Information:

found next-hop 45.140.4.40 using egress ifc  outside

 

Phase: 2

Type: ACCESS-LIST

Subtype: log

Result: ALLOW

Config:

access-group Server_Net_access_in in interface Server_Net

access-list Server_Net_access_in remark inside whitelist

access-list Server_Net_access_in extended permit ip object-group inside_mpls_whitelist_blanket any

object-group network inside_mpls_whitelist_blanket

 network-object 192.168.40.0 255.255.255.0

 network-object 172.31.0.0 255.255.255.0

 network-object 192.168.45.32 255.255.255.224

 network-object object OBJ-172.31.40.0-24

 network-object object VLAN_110

Additional Information:

 Forward Flow based lookup yields rule:

 in  id=0x2aaac8b29390, priority=13, domain=permit, deny=false

        hits=55911369, user_data=0x2aaabdb03a40, cs_id=0x0, use_real_addr, flags=0x0, protocol=0

        src ip/id=192.168.40.0, mask=255.255.255.0, port=0, tag=any

        dst ip/id=0.0.0.0, mask=0.0.0.0, port=0, tag=any, dscp=0x0

        input_ifc=Server_Net, output_ifc=any

 

Phase: 3

Type: NAT

Subtype:

Result: ALLOW

Config:

nat (Server_Net,outside) source static LOCAL_LANS LOCAL_LANS destination static LOCAL_LANS LOCAL_LANS no-proxy-arp route-lookup

Additional Information:

Static translate 192.168.40.39/0 to 192.168.40.39/0

 Forward Flow based lookup yields rule:

 in  id=0x2aaac89f3cd0, priority=6, domain=nat, deny=false

        hits=11300731, user_data=0x2aaac89aad40, cs_id=0x0, flags=0x0, protocol=0

        src ip/id=192.168.40.0, mask=255.255.255.0, port=0, tag=any

        dst ip/id=172.0.0.0, mask=255.0.0.0, port=0, tag=any, dscp=0x0

        input_ifc=Server_Net, output_ifc=outside

 

Phase: 4

Type: NAT

Subtype: per-session

Result: ALLOW

Config:

Additional Information:

 Forward Flow based lookup yields rule:

 in  id=0x2aaac77ec9d0, priority=0, domain=nat-per-session, deny=true

        hits=8118746480, user_data=0x0, cs_id=0x0, reverse, use_real_addr, flags=0x0, protocol=0

        src ip/id=0.0.0.0, mask=0.0.0.0, port=0, tag=any

        dst ip/id=0.0.0.0, mask=0.0.0.0, port=0, tag=any, dscp=0x0

        input_ifc=any, output_ifc=any

 

Phase: 5

Type: IP-OPTIONS

Subtype:

Result: ALLOW

Config:

Additional Information:

 Forward Flow based lookup yields rule:

 in  id=0x2aaac84d1fc0, priority=0, domain=inspect-ip-options, deny=true

        hits=8003902666, user_data=0x0, cs_id=0x0, reverse, flags=0x0, protocol=0

        src ip/id=0.0.0.0, mask=0.0.0.0, port=0, tag=any

        dst ip/id=0.0.0.0, mask=0.0.0.0, port=0, tag=any, dscp=0x0

        input_ifc=Server_Net, output_ifc=any

 

Phase: 6

Type: SFR

Subtype:

Result: ALLOW

Config:

class-map sfr

 match access-list sfr_redirect

policy-map global_policy

 class sfr

  sfr fail-open

service-policy global_policy global

Additional Information:

 Forward Flow based lookup yields rule:

 in  id=0x2aaac9873920, priority=71, domain=sfr, deny=false

        hits=280884612, user_data=0x2aaac99ed250, cs_id=0x0, use_real_addr, flags=0x0, protocol=0

        src ip/id=0.0.0.0, mask=0.0.0.0, port=0, tag=any

        dst ip/id=0.0.0.0, mask=0.0.0.0, port=0, tag=any, dscp=0x0

        input_ifc=Server_Net, output_ifc=any

 

Phase: 7

Type: INSPECT

Subtype: np-inspect

Result: ALLOW

Config:

Additional Information:

 Forward Flow based lookup yields rule:

 in  id=0x2aaac84d17d0, priority=66, domain=inspect-icmp-error, deny=false

        hits=3565155285, user_data=0x2aaac84d1480, cs_id=0x0, use_real_addr, flags=0x0, protocol=1

        src ip/id=0.0.0.0, mask=0.0.0.0, icmp-type=0, tag=any

        dst ip/id=0.0.0.0, mask=0.0.0.0, icmp-code=0, tag=any, dscp=0x0

        input_ifc=Server_Net, output_ifc=any

 

Phase: 8

Type: FLOW-EXPORT

Subtype:

Result: ALLOW

Config:

Additional Information:

 Forward Flow based lookup yields rule:

 in  id=0x2aaac99f1100, priority=18, domain=flow-export, deny=false

        hits=3833965363, user_data=0x2aaac9e76820, cs_id=0x0, use_real_addr, flags=0x0, protocol=0

        src ip/id=0.0.0.0, mask=0.0.0.0, port=0, tag=any

        dst ip/id=0.0.0.0, mask=0.0.0.0, port=0, tag=any, dscp=0x0

        input_ifc=Server_Net, output_ifc=any

 

Phase: 9

Type: VPN

Subtype: ipsec-tunnel-flow

Result: ALLOW

Config:

Additional Information:

 Forward Flow based lookup yields rule:

 in  id=0x2aaac98d6c70, priority=13, domain=ipsec-tunnel-flow, deny=true

        hits=3817482473, user_data=0x0, cs_id=0x0, flags=0x0, protocol=0

        src ip/id=0.0.0.0, mask=0.0.0.0, port=0, tag=any

        dst ip/id=0.0.0.0, mask=0.0.0.0, port=0, tag=any, dscp=0x0

        input_ifc=Server_Net, output_ifc=any

 

Phase: 10

Type: NAT

Subtype: rpf-check

Result: ALLOW

Config:

nat (Server_Net,outside) source static LOCAL_LANS LOCAL_LANS destination static LOCAL_LANS LOCAL_LANS no-proxy-arp route-lookup

Additional Information:

 Forward Flow based lookup yields rule:

 out id=0x2aaac89f61f0, priority=6, domain=nat-reverse, deny=false

        hits=8797542, user_data=0x2aaac8976190, cs_id=0x0, use_real_addr, flags=0x0, protocol=0

        src ip/id=192.168.40.0, mask=255.255.255.0, port=0, tag=any

        dst ip/id=172.0.0.0, mask=255.0.0.0, port=0, tag=any, dscp=0x0

        input_ifc=Server_Net, output_ifc=outside

 

Phase: 11

Type: FLOW-CREATION

Subtype:

Result: ALLOW

Config:

Additional Information:

New flow created with id 4096940090, packet dispatched to next module

Module information for forward flow ...

snp_fp_inspect_ip_options

snp_sfr

snp_fp_inspect_icmp

snp_fp_translate

snp_fp_adjacency

snp_fp_fragment

snp_fp_tracer_drop

snp_ifc_stat

 

Module information for reverse flow ...

 

Result:

input-interface: Server_Net

input-status: up

input-line-status: up

output-interface: outside

output-status: up

output-line-status: up

Action: allow

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Rahul Govindan
VIP Alumni
VIP Alumni
In response to dennisshiburi

‎04-23-2019 08:35 AM

dst ip/id=172.0.0.0, mask=255.0.0.0

 

You have 172.0.0.0/8 under  LOCAL_LANS, causing it to go through your VPN. You might want to change that to at least a 172.16.0.0/12. 

Go to solution
dennisshiburi
Level 1
Level 1
In response to Rahul Govindan

‎04-23-2019 10:08 AM

Many thanks.

We changed 172.0.0.0/8 to 172.0.0.0/16. Now it works 😊
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