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Unable to upgrade : "2 Devices are in corrupt state"

medmoussa59592
Level 1
Level 1
Hello everyone
we're running two Cisco ASA 5525-X with FTD in HA(Active/Standby)
FTD version 6.4.0.7
FMC version 6.4.0.9
In device management, i get the error "2 Devices are in corrupt state" and when i click the error i get the following :
006.PNG
 
 
The devices are marked as Standalone although HA is configured and working (I checked through CLI)
I also get Database errors when i try to access Device details or the Access Control policy (check the images):
 
 
Annotation 2020-07-15 161739.pngAnnotation 2020-07-15 161938.png
I tried rebooting the FTDs as well as the FMC without any success.
We want to upgrade the pair to version 6.4.0.9 and we cant do so because of this error.what solution would you suggest ?
Your help is appreciated. thank you in advance !
 
3 Replies 3

pioo1979
Level 1
Level 1

Hi,

 

Is that problem is solved? I have an identical problem.

Matt20
Level 1
Level 1

I am currently getting an identical issue. 

menhouse01
Level 1
Level 1

Has anyone found a solution for this? Support is being very unresponsive

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